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Error code reference

Amana Microwave Error Code 21

Service code that displays repeatedly when room temperature may be too low.

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What the 21 error code actually means

Your Amana microwave is displaying a service code because it thinks the surrounding temperature is too cold for it to operate normally. This often happens in garages, basements, or during winter months when the room gets very cold. Moving the microwave to a warmer location or warming up the room should resolve the issue in most cases.

Diagnostic procedure

The full 21 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check that room temperature is not too low.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 21

Ranked by how often they cause this code
  1. 1Low ambient room temperature
  2. 2Temporary cold exposure during transport or installation
  3. 3Faulty temperature sensor or thermistor
  4. 4Loose or damaged sensor wiring
  5. 5Control board fault

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Questions people ask about 21

What does 21 mean on a Amana microwave?
Code 21 is a service code indicating that the microwave has detected a temperature condition that is too low for normal operation. It is typically triggered by cold ambient room temperatures rather than a mechanical failure. The unit's control board monitors temperature and displays this code as a warning when readings fall below the acceptable threshold.
Is it safe to use my Amana microwave when code 21 is showing?
Code 21 indicates the microwave is operating outside its recommended temperature range, so it is best to avoid using the unit until the issue is resolved. Operating in very cold conditions can affect performance and potentially cause other issues. Address the temperature condition first before resuming normal use.
How much does it cost to repair error code 21 on an Amana microwave?
If the issue is simply a cold room, there is no repair cost involved. If a temperature sensor needs to be replaced, parts and labor costs can range from around $75 to $200 depending on the specific sensor and service rates in your area. A control board replacement, if required, would typically be at the higher end of the cost range or may make repair less economical depending on the age of the unit.
How do I fix error code 21 on my Amana microwave?
Start by checking the temperature of the room where the microwave is located. If the space is cold, move the microwave to a warmer area or heat the room and allow the unit to acclimate for at least 30 to 60 minutes. If the code persists in a normal-temperature environment, the temperature sensor or its wiring should be inspected for faults.
Will resetting my Amana microwave clear error code 21?
A simple reset by unplugging the microwave for a few minutes may temporarily clear the display, but the code will return if the underlying condition, such as low room temperature or a faulty sensor, has not been corrected. Addressing the root cause is necessary for a lasting fix.

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