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Error code reference

Amana Washer Error Code Hr

Heater relay failure

Heater relay failure. Heater Relay Check signal not sensed.

First step from the service manual

Replace machine control board.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What Hr means on a Amana washer

The Hr error code on an Amana washer indicates a heater relay failure, specifically that the machine control board is not detecting the expected Heater Relay Check signal. This signal is a feedback loop built into the control circuit: when the control board energizes the heater relay, it simultaneously monitors a return signal to confirm the relay has activated correctly. If that confirmation signal is absent or falls outside the expected parameters, the board flags the Hr fault and typically halts the cycle to prevent unsafe operation.

The heater relay itself is integrated into or directly controlled by the machine control board. Because the relay and its associated check circuitry are internal to the control board assembly in most Amana washer designs, a failure in the relay driver, the feedback trace, or the relay coil itself will all produce this same error. External wiring or harness faults between the board and any heating element can also interrupt the check signal path, though the most common root cause is a failed component on the control board itself.

Because the diagnostic path points directly to the machine control board as the first and primary corrective step, technicians should inspect the board for visible damage such as burned relay contacts, heat discoloration, or cracked solder joints before ordering a replacement. Harness connections at the board should also be checked for corrosion or looseness, as a poor connection can mimic a relay failure. If the board shows no visible defects and connections are secure, board replacement is the recommended resolution.

Source: manufacturer service documentation.

Common causes of Hr

  1. 01

    Failed machine control board

    Part replacement

    The heater relay and its check circuit are located on the machine control board. A failed relay coil, burned relay contacts, or damaged feedback circuitry on the board will prevent the Heater Relay Check signal from being sensed, triggering the Hr code.

  2. 02

    Damaged or corroded wiring harness connection at the control board

    Wiring / connection

    A loose, corroded, or broken connector at the machine control board can interrupt the relay check signal path. Inspect all harness connectors at the board for corrosion, bent pins, or poor seating before condemning the board itself.

  3. 03

    Open or shorted heater circuit wiring

    Wiring / connection

    Wiring between the control board and the heating element assembly can develop opens or shorts, which may prevent proper relay feedback. Inspect the harness along its full run for chafing, heat damage, or breaks.

  4. 04

    Failed heating element

    Part replacement

    A completely open heating element can affect the load seen by the relay circuit and in some board designs contribute to a missing relay check signal. Testing element continuity can rule this out as a contributing factor.

See the test procedure for each cause

Frequently asked questions about Hr

What does Hr mean on a Amana washer?
Hr stands for heater relay failure on an Amana washer. The control board energizes a heater relay and monitors a confirmation signal to verify the relay activated correctly. When that Heater Relay Check signal is not detected, the board generates the Hr code and stops the cycle. The most direct fix is replacement of the machine control board.
Can I reset my Amana washer to clear the Hr error code?
A power reset may temporarily clear the Hr code from the display, but it will not fix the underlying hardware failure causing the fault. Because the error reflects a relay that is not functioning or not being confirmed by its check circuit, the code will return once the washer attempts to use the heater again. A proper repair of the control board or associated wiring is required for a lasting fix.
Is it safe to use my Amana washer while the Hr error code is showing?
It is not advisable to continue running the washer while the Hr code is active. The code indicates the control board cannot confirm the heater relay is functioning correctly, meaning the heating system may be operating outside normal parameters or may have already failed. Continuing to run the machine could risk incomplete cycles or further electrical damage to other components.
How much does it cost to fix the Hr error on an Amana washer?
The primary repair for an Hr error is typically replacement of the machine control board. Parts costs for a replacement control board generally range from roughly 100 dollars to 250 dollars depending on the specific model, with professional labor adding an additional 75 dollars to 150 dollars or more. Checking wiring and harness connections first is worthwhile, as those repairs cost significantly less if a loose connection is the cause.
Can I replace the machine control board myself to fix the Hr error?
Replacing the machine control board is a task that experienced DIYers with appliance repair knowledge can often complete, as it typically involves disconnecting wiring harnesses and swapping the board assembly. However, working around the washer's internal electrical components carries risk if the machine is not fully unplugged before beginning. If you are not comfortable identifying control board connectors or working with appliance electronics, hiring a qualified technician is the safer choice.

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