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Error code reference

Ariston Cooktop Error Code E.73

Communication delay with Communicating Generator.

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What the E.73 error code actually means

Your Ariston cooktop detected a communication problem between its main controller and the component that powers the cooking zones. The cooktop stopped operating to prevent any unsafe behavior. Turning the unit off for 5 minutes and restarting it will often resolve the issue if it was caused by a temporary electronic glitch.

Diagnostic procedure

The full E.73 procedure

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1
First diagnostic step
Turn off for 5 minutes and turn on again.
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Most common causes of E.73

Ranked by how often they cause this code
  1. 1Transient electronic glitch
  2. 2Loose or corroded wiring harness connection
  3. 3Supply voltage fluctuation
  4. 4Faulty Communicating Generator module
  5. 5Failed main control board

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Questions people ask about E.73

What does E.73 mean on a Ariston cooktop?
E.73 indicates a communication delay between the cooktop's main control board and its Communicating Generator, the component responsible for driving the induction cooking zones. The cooktop detected that data exchange between these two parts did not occur within the expected timeframe. This causes the unit to halt operation as a safety precaution. The fault can stem from a temporary glitch, a wiring issue, or a component failure.
Is it safe to use my Ariston cooktop while E.73 is displayed?
No, you should not attempt to operate the cooktop while E.73 is active. The error indicates the control board cannot reliably communicate with the generator that controls the cooking zones, which could result in unpredictable behavior. The cooktop will typically disable the cooking zones automatically when this error is present. Attempt a reset and only resume use if the error does not return.
Can I diagnose E.73 myself or do I need a technician?
A homeowner can safely perform the initial reset by turning off the cooktop for 5 minutes and restoring power. If the error clears and does not return, no further action is needed. However, inspecting internal wiring harnesses, testing supply voltage at the terminal block, or replacing the Communicating Generator or control board requires disassembly of the unit and carries electrical risk. Those steps should be handled by a qualified appliance repair technician.
Will resetting the cooktop clear the E.73 error?
A reset is the first recommended step and will clear E.73 if the cause was a temporary electronic or firmware glitch. Turn the cooktop completely off at the power source for at least 5 minutes, then restore power. If the error reappears immediately or after a short period of use, a hardware fault such as a wiring issue or failed component is likely and further diagnosis is needed.
How much does it cost to repair an E.73 error on an Ariston cooktop?
If the issue is resolved by a simple reset, there is no cost involved. If a technician visit is required, diagnostic service fees generally range from $75 to $150 depending on your region. Replacing a Communicating Generator module or a main control board can add parts and labor costs ranging from $150 to $400 or more, depending on part availability and local labor rates.

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