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Error code reference

Ariston Dishwasher Error Code AL 04

NTC thermistor circuit not compliant

NTC thermistor circuit not compliant - the NTC electrical circuit is open or closed for 9 seconds, indicating no continuity.

First step from the service manual

Replace timer if NTC is faulty; check NTC connections and verify it is properly attached to casing.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What AL 04 means on a Ariston dishwasher

AL 04 on an Ariston dishwasher indicates a fault in the NTC thermistor circuit. The NTC (Negative Temperature Coefficient) thermistor is the sensor responsible for monitoring wash water temperature during the cycle. When the control board detects that the NTC electrical circuit has been in an open or short condition continuously for 9 seconds, it triggers AL 04 and halts operation. An open circuit means the signal path is broken and no resistance reading can be transmitted, while a closed circuit fault typically means the sensor or wiring has shorted, sending a fixed or zero-resistance signal that falls outside the expected range.

The most common sources of this fault are a failed NTC thermistor, a loose or corroded connector at the thermistor or control board, or an NTC sensor that has physically detached from its mounting point on the tub casing. Because the thermistor must be in direct contact with the casing to accurately read water temperature, improper attachment can produce erratic or out-of-range readings that the control board interprets as a circuit fault.

Diagnosing AL 04 begins with a physical inspection of the NTC sensor, its wiring harness, and connector terminals. If connections are intact and secure but the fault persists, the thermistor itself should be tested for correct resistance at a known temperature and replaced if it reads open or shorted. If a replacement NTC does not resolve the code, the timer or control module may need to be replaced, as the fault could originate in how the board is reading or processing the sensor signal.

Source: manufacturer service documentation.

Common causes of AL 04

  1. 01

    Failed NTC thermistor

    Part replacement

    The NTC sensor itself has failed internally, producing an open or shorted circuit. Testing the thermistor with a multimeter will reveal no continuity or a fixed out-of-range resistance reading.

  2. 02

    Loose or disconnected NTC wiring connector

    Wiring / connection

    The connector at the thermistor or at the control board has worked loose, interrupting the circuit. Inspect both ends of the wiring harness for secure seating and signs of corrosion or backed-out terminals.

  3. 03

    NTC sensor not properly attached to casing

    Wiring / connection

    The thermistor must be firmly mounted against the tub casing to read temperature accurately. If it has detached or is loosely fitted, it can produce erratic readings that trigger the 9-second fault threshold.

  4. 04

    Corroded or damaged wiring harness

    Part replacement

    Moisture exposure over time can corrode the wiring between the NTC sensor and the control board, increasing resistance to the point where the circuit appears open. Visually inspect the harness for corrosion, pinching, or breaks.

  5. 05

    Faulty timer or control module

    Part replacement

    If the NTC sensor and all wiring check out correctly, the timer or control board may be misreading the thermistor signal. This is typically the last component to replace after all other causes are ruled out.

See the test procedure for each cause

Frequently asked questions about AL 04

What does AL 04 mean on a Ariston dishwasher?
AL 04 means the control board has detected a fault in the NTC thermistor circuit. The NTC is the water temperature sensor, and the board has found the circuit to be open or shorted for at least 9 seconds. This causes the dishwasher to stop operating until the fault is corrected. The issue can stem from a bad sensor, loose wiring, or in some cases a faulty control board.
Can I fix AL 04 myself on an Ariston dishwasher?
Some causes of AL 04 are accessible to a confident DIYer. Start by checking that the NTC sensor connector is firmly seated and that the sensor is properly attached to the tub casing. If the sensor itself has failed, replacing the NTC thermistor is a relatively straightforward repair. However, if the fault traces back to the control board or timer, professional service is recommended.
Is it safe to keep using my Ariston dishwasher when AL 04 appears?
No, you should not continue running the dishwasher when AL 04 is active. Without a reliable temperature reading, the machine cannot properly control wash water heat, which can result in poor cleaning performance or potential overheating. The dishwasher typically halts operation when this code appears to prevent further issues.
Will resetting my Ariston dishwasher clear the AL 04 error?
A reset may temporarily clear the display, but AL 04 will return if the underlying fault in the NTC circuit has not been repaired. Because the fault must persist for 9 seconds before triggering, a reset followed by a new cycle will reproduce the code quickly if the sensor or wiring is still faulty. A proper repair of the thermistor or its connections is needed for the code to stay clear.
How much does it cost to repair an Ariston dishwasher AL 04 error?
Repair costs vary depending on the root cause. Replacing an NTC thermistor is typically the least expensive fix, with parts generally ranging from $15 to $50 and labor adding more if a technician is involved. If the control board or timer is at fault, expect total repair costs in the range of $150 to $350 or more depending on parts availability and local labor rates.

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