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Error code reference

Bosch Refrigerator Error Code 3-1-1

Ice maker

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What the 3-1-1 error code actually means

Your Bosch refrigerator is displaying an error because the ice maker's internal motor has stopped working correctly. The ice maker cannot produce or dispense ice while this fault is active. The motor is built into the ice maker unit and cannot be repaired separately, so if the issue does not clear after restarting the refrigerator, the entire ice maker assembly will need to be replaced.

Diagnostic procedure

The full 3-1-1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Switch appliance off and on; if fault persists, replace ice maker (motor not replaceable).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 3-1-1

Ranked by how often they cause this code
  1. 1Failed ice maker motor
  2. 2Seized ejector mechanism
  3. 3Transient control board communication fault
  4. 4Damaged wiring or connector to the ice maker
  5. 5Defective ice maker assembly

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Questions people ask about 3-1-1

What does 3-1-1 mean on a Bosch refrigerator?
Error code 3-1-1 on a Bosch refrigerator indicates an internal ice maker fault, specifically that the ice maker motor has been detected as faulty. The control system monitors the motor that drives the ice ejection mechanism, and when it does not respond correctly, the code is triggered. Ice production will stop while this fault is active. The motor is integrated into the ice maker assembly and cannot be replaced separately.
How do I fix the 3-1-1 error on my Bosch refrigerator?
Start by performing a full power cycle to rule out a transient fault. Also inspect the ice maker tray area for any ice jams or obstructions that could be blocking the ejector arm. Check that the wiring connector to the ice maker module is fully seated and undamaged. If none of these steps resolve the issue and the code returns, the ice maker assembly must be replaced because the motor inside it is not serviceable as a separate part.
How much does it cost to fix a Bosch refrigerator 3-1-1 error code?
If a simple power cycle or clearing an ice jam resolves the issue, there is no parts cost involved. If the ice maker assembly requires full replacement, parts typically range from roughly 80 to 250 dollars depending on the specific Bosch model. Adding professional labor for diagnosis and installation will generally bring the total repair cost to somewhere between 150 and 450 dollars. Pricing can vary based on your location and service provider.
Will resetting my Bosch refrigerator clear the 3-1-1 error code?
A power cycle is the recommended first step: turn the refrigerator completely off, wait at least 30 seconds, and turn it back on. If the fault was caused by a temporary signal error or communication glitch, the reset will clear the code. However, if the 3-1-1 code returns after the reset, the ice maker assembly has a genuine mechanical or electrical failure and will need to be replaced.
Is it safe to keep using my Bosch refrigerator when the 3-1-1 code is showing?
Yes, the refrigerator's cooling and freezing functions will continue to operate normally with this fault active. The 3-1-1 code is specific to the ice maker system and does not affect food safety or the main refrigeration circuit. However, the ice maker will not produce or dispense ice until the fault is resolved. You can continue using the appliance for refrigeration while arranging for the ice maker to be inspected or replaced.

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