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Error code reference

Bosch Refrigerator Error Code 3-2-6

Ice maker

Bosch codesBosch refrigerator codes

Ice maker: Crusher motor faulty.

First step from the service manual

Check crusher motor; if problematic replace motor; if OK replace icemaker.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 3-2-6 means on a Bosch refrigerator

Error code 3-2-6 on a Bosch refrigerator indicates a fault detected in the ice maker's crusher motor. The crusher motor is the component responsible for breaking whole ice cubes into crushed ice before dispensing. When the control system detects that this motor is not operating within expected parameters, whether due to a failure to start, a stall condition, or an open circuit, it logs this code and may disable the crush function or the entire ice dispenser.

The diagnostic process begins with a direct inspection and test of the crusher motor itself. A faulty motor may show signs of physical damage, seized bearings, or an open winding that prevents it from drawing current and completing its rotation cycle. If the motor tests within acceptable operating parameters and no electrical fault is found at the motor terminals, the issue may lie within the ice maker assembly's internal control logic, in which case the full ice maker unit requires replacement.

Common triggers for this fault include a motor that has seized due to ice jamming the crusher mechanism, worn motor windings that cause intermittent or complete failure, and wiring harness issues between the control board and the motor. Because the diagnostic path branches between replacing just the crusher motor or replacing the entire ice maker assembly, accurate component-level testing before ordering parts is important to avoid unnecessary repairs.

Source: manufacturer service documentation.

Common causes of 3-2-6

  1. 01

    Seized crusher motor due to ice jam

    Wiring / connection

    Ice buildup around the crusher mechanism can physically block the motor, causing it to stall and trigger the fault. Inspect the crusher area for compacted or bridged ice that may be preventing rotation.

  2. 02

    Failed crusher motor windings

    Part replacement

    The motor's internal windings can open or short over time, preventing the motor from running. Testing the motor for continuity and proper resistance at its terminals will confirm this failure.

  3. 03

    Wiring harness fault between control board and motor

    Wiring / connection

    A damaged, corroded, or disconnected wire in the harness supplying the crusher motor can interrupt power or signal, mimicking a motor failure. Inspect connectors and wiring for visible damage or poor contact.

  4. 04

    Faulty ice maker assembly control

    Part replacement

    If the crusher motor itself tests as functional, the fault may originate in the ice maker assembly's internal electronics. In this case, the full ice maker unit requires replacement.

See the test procedure for each cause

Frequently asked questions about 3-2-6

What does 3-2-6 mean on a Bosch refrigerator?
Error code 3-2-6 indicates a fault with the ice maker's crusher motor. The crusher motor is responsible for breaking cubes into crushed ice during dispensing. The refrigerator's control system has detected that this motor is not operating correctly, which may disable the crushed ice function or the entire dispenser. A technician will need to test the motor and determine whether the motor itself or the ice maker assembly needs to be replaced.
Can I fix error code 3-2-6 on my Bosch refrigerator myself?
A knowledgeable DIYer can start by checking for an ice jam in the crusher area, which is a non-technical first step. However, properly testing the crusher motor for electrical faults requires a multimeter and familiarity with appliance wiring. If the motor needs replacement or the ice maker assembly must be swapped out, comfort with disassembly and electrical connectors is necessary, so many homeowners prefer to call a technician for this repair.
Is it safe to keep using my refrigerator when error 3-2-6 is displayed?
The refrigerator's cooling and food preservation functions are generally not affected by a crusher motor fault. The error is isolated to the ice maker dispenser system. It is safe to continue using the refrigerator for cooling, but the crushed ice or full dispenser function may be unavailable until the fault is resolved.
How much does it cost to repair error code 3-2-6 on a Bosch refrigerator?
Repair costs depend on whether the crusher motor alone or the entire ice maker assembly needs replacement. A crusher motor replacement is typically less expensive, with parts and labor often ranging from roughly $100 to $250. If the full ice maker assembly requires replacement, costs can range from approximately $200 to $450 or more depending on the specific model and labor rates in your area.
Will resetting my Bosch refrigerator clear error code 3-2-6?
A reset may temporarily clear the code from the display, but it will not resolve the underlying hardware fault. If the crusher motor is faulty or seized, the error will return once the control system attempts to run the motor again. Clearing the code is only a lasting fix after the defective component has been repaired or replaced.

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