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Error code reference

Bosch Refrigerator Error Code E2027

Tray-NTC sensor error

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What the E2027 error code actually means

Your Bosch refrigerator is displaying an error because the temperature sensor in one of its tray or compartment zones is not working correctly. This sensor helps the fridge maintain the right temperature in that area, and when it fails or loses its connection, the appliance alerts you with this code. Until the sensor issue is resolved, that compartment may not cool as accurately as it should.

Diagnostic procedure

The full E2027 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E2027

Ranked by how often they cause this code
  1. 1Failed Tray-NTC thermistor
  2. 2Damaged or disconnected wiring harness
  3. 3Corroded or loose sensor connector
  4. 4Moisture damage to the sensor
  5. 5Faulty main control board

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Questions people ask about E2027

What does E2027 mean on a Bosch refrigerator?
E2027 indicates a Tray-NTC sensor error, meaning the refrigerator's control board has detected a problem with the temperature sensor assigned to a specific tray or compartment zone. The NTC thermistor in that location is either reading outside its expected resistance range or has lost its electrical connection to the board. This prevents accurate temperature regulation in that zone.
Is it safe to keep using my Bosch refrigerator while E2027 is displayed?
The refrigerator may continue to run, but the tray zone affected by the faulty sensor may not maintain accurate temperatures. This could affect food safety in that specific compartment, particularly if it is a temperature-sensitive zone like a deli drawer or ice tray area. It is best to address the error promptly and avoid storing perishables in the affected zone until the repair is complete.
How much does it cost to repair a Bosch refrigerator E2027 error?
Repair costs vary depending on the root cause. If only the Tray-NTC sensor needs replacement, parts typically range from $15 to $60, and a technician's labor can add $80 to $150 depending on your area. If the control board is at fault, parts alone can range from $100 to $300 or more, making professional diagnosis worthwhile before purchasing components.
Can I fix E2027 on my Bosch refrigerator myself?
A knowledgeable DIYer can attempt to diagnose this error by inspecting the sensor wiring, reseating connectors, and testing the thermistor resistance with a multimeter. If the sensor itself has failed, replacing an NTC thermistor is a straightforward repair for someone comfortable working with appliance electrical components. However, if the fault lies with the control board, professional repair is recommended.
Will resetting my Bosch refrigerator clear the E2027 error code?
A power cycle or reset may temporarily clear the error display, but the code will return if the underlying sensor fault is still present. Resetting does not repair a failed thermistor, a broken wire, or a corroded connector. The root cause must be identified and corrected for the error to be permanently resolved.

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