mypros+
Error code reference

Bosch Refrigerator Error Code E2027

Tray-NTC sensor error

Tray-NTC sensor error

MyPros+ Max

Get the full diagnostic procedure for E2027.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What E2027 means on a Bosch refrigerator

The E2027 error code on a Bosch refrigerator indicates a fault with the Tray-NTC sensor. NTC stands for Negative Temperature Coefficient, referring to a thermistor whose electrical resistance decreases as temperature increases. This sensor is positioned to monitor the temperature of a specific tray zone within the refrigerator, often associated with an ice tray, a humidity-controlled drawer, or a temperature-sensitive compartment. The control board uses the resistance reading from this sensor to regulate cooling cycles in that zone. When the board detects a resistance value that falls outside the expected operating range, whether too high, too low, or completely open circuit, it registers the E2027 fault.

The most frequent cause of this error is a failed or degraded NTC thermistor. Over time, thermistors can drift out of calibration or fail entirely due to moisture exposure, physical damage, or age-related degradation. The fault can also originate in the wiring harness connecting the sensor to the control board. A loose connector, corroded terminal, or broken wire will interrupt the resistance signal and trigger the same error. In some cases, the main control board itself may misread a valid signal, though this is less common than sensor or wiring failures.

Diagnosing E2027 typically involves disconnecting the Tray-NTC sensor and measuring its resistance with a multimeter, then comparing the reading against the expected resistance-temperature curve for the specific thermistor used. A reading of open loop or infinite resistance usually confirms a failed sensor. If the sensor tests within spec, the technician should inspect the wiring harness for continuity and check connector integrity before considering control board replacement.

Source: manufacturer service documentation.

Common causes of E2027

  1. 01

    Failed Tray-NTC thermistor

    Part replacement

    The thermistor itself has failed, producing a resistance reading that is out of range or showing an open circuit. This is the most common cause and can be confirmed by measuring the sensor's resistance with a multimeter.

  2. 02

    Damaged or disconnected wiring harness

    Wiring / connection

    The wire harness running from the Tray-NTC sensor to the control board may have a broken conductor, loose connector, or corroded terminal. Visually inspect the harness and test for continuity to identify this issue.

  3. 03

    Corroded or loose sensor connector

    Wiring / connection

    Moisture inside the refrigerator cabinet can cause the connector pins at the sensor or control board end to corrode, increasing resistance in the circuit. Cleaning or reseating the connector may resolve the fault.

  4. 04

    Moisture damage to the sensor

    Part replacement

    Water or ice accumulation around the tray zone can infiltrate the sensor housing and cause erratic resistance readings or permanent damage. Inspect the sensor mounting area for signs of ice buildup or water intrusion.

  5. 05

    Faulty main control board

    Part replacement

    In rare cases, the control board may incorrectly interpret a valid sensor signal as out of range. This is typically diagnosed only after the sensor and wiring have been confirmed to be in good condition.

See the test procedure for each cause

Frequently asked questions about E2027

What does E2027 mean on a Bosch refrigerator?
E2027 indicates a Tray-NTC sensor error, meaning the refrigerator's control board has detected a problem with the temperature sensor assigned to a specific tray or compartment zone. The NTC thermistor in that location is either reading outside its expected resistance range or has lost its electrical connection to the board. This prevents accurate temperature regulation in that zone.
Can I fix E2027 on my Bosch refrigerator myself?
A knowledgeable DIYer can attempt to diagnose this error by inspecting the sensor wiring, reseating connectors, and testing the thermistor resistance with a multimeter. If the sensor itself has failed, replacing an NTC thermistor is a straightforward repair for someone comfortable working with appliance electrical components. However, if the fault lies with the control board, professional repair is recommended.
Is it safe to keep using my Bosch refrigerator while E2027 is displayed?
The refrigerator may continue to run, but the tray zone affected by the faulty sensor may not maintain accurate temperatures. This could affect food safety in that specific compartment, particularly if it is a temperature-sensitive zone like a deli drawer or ice tray area. It is best to address the error promptly and avoid storing perishables in the affected zone until the repair is complete.
Will resetting my Bosch refrigerator clear the E2027 error code?
A power cycle or reset may temporarily clear the error display, but the code will return if the underlying sensor fault is still present. Resetting does not repair a failed thermistor, a broken wire, or a corroded connector. The root cause must be identified and corrected for the error to be permanently resolved.
How much does it cost to repair a Bosch refrigerator E2027 error?
Repair costs vary depending on the root cause. If only the Tray-NTC sensor needs replacement, parts typically range from $15 to $60, and a technician's labor can add $80 to $150 depending on your area. If the control board is at fault, parts alone can range from $100 to $300 or more, making professional diagnosis worthwhile before purchasing components.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass