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Error code reference

Bosch Refrigerator Error Code E9171

Safety-switch door 2 error

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What the E9171 error code actually means

Your Bosch refrigerator is detecting a problem with the sensor that monitors whether the second door is open or closed. This could mean the sensor itself is broken, the wiring connected to it is loose or damaged, or the door is not lining up correctly with the sensor. Until this is resolved, the refrigerator may not cool as efficiently or may display alerts.

Diagnostic procedure

The full E9171 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of E9171

Ranked by how often they cause this code
  1. 1Faulty or worn door safety switch
  2. 2Misaligned door not contacting the switch
  3. 3Loose or corroded wiring connector
  4. 4Damaged wiring harness
  5. 5Control board fault

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Questions people ask about E9171

What does E9171 mean on a Bosch refrigerator?
The E9171 code indicates a safety switch error specifically associated with door 2. The safety switch monitors whether the door is open or closed and relays that information to the control board. When the board receives an abnormal or absent signal from that switch, it triggers this fault code. The issue may stem from a failed switch, a wiring problem, or door misalignment.
Will resetting the refrigerator clear the E9171 error?
A power reset, such as unplugging the unit for a few minutes and restoring power, may temporarily clear the error code if the fault was caused by a momentary glitch. However, if the underlying issue with the door 2 safety switch or its wiring persists, the E9171 code will return. A reset alone should not be considered a repair.
How much does it cost to repair an E9171 error on a Bosch refrigerator?
Repair costs vary depending on the root cause. A door switch replacement is generally one of the lower-cost repairs, with parts typically ranging from a modest amount up to around $50 to $100 depending on the specific component, plus labor if a technician is involved. Wiring harness repairs or control board replacement can cost significantly more, potentially ranging from $150 to $400 or higher with professional labor included.
Can I fix the E9171 error myself?
Some causes of the E9171 error are DIY-friendly, such as checking door alignment, reseating loose wire connectors, or cleaning corroded terminals. If the switch itself needs to be replaced, a technically inclined homeowner can often do this with basic tools after sourcing the correct replacement part. Wiring harness repairs and control board replacements are more complex and may benefit from a qualified technician.
Is the E9171 error a safety risk?
The error itself is not an immediate safety hazard in most cases, but it can affect the refrigerator's ability to maintain proper temperatures if the door status is being misreported to the control board. Food spoilage is a practical concern if cooling is compromised. It is advisable to address the fault promptly rather than leaving it unresolved.

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