Bradford White Water Heater Error Code Solid ON (green/red)
Control is in shutdown/OFF mode; setpoint knob was recently turned to OFF position.
Control is in shutdown/OFF mode; setpoint knob was recently turned to OFF position.
First step from the service manual
Wait until LED goes out before attempting to relight.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for Solid ON (green/red).
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What Solid ON (green/red) means on a Bradford White water heater
The Solid ON LED condition on a Bradford White water heater control indicates that the electronic control board has entered a deliberate shutdown or OFF state. This occurs when the setpoint knob is turned to the OFF position, which commands the control to cease all ignition activity and gas valve operation. The LED illuminating solid (either green or red depending on the control board version) is not an error in the traditional sense. It is a status indicator confirming the control has received and acknowledged the OFF command and is holding in a safe, non-operational state.
During this shutdown period, the control board completes an internal process before fully powering down the LED indicator. The board needs to cycle through its shutdown sequence, which includes closing the gas valve and confirming all burner activity has ceased. Attempting to relight the water heater or turning the setpoint knob before the LED extinguishes completely can interfere with this sequence and may result in a failed ignition attempt or a lockout condition.
This state is entirely normal following an intentional user action at the setpoint knob. The appropriate response is to wait for the LED to go fully dark before proceeding with any relighting procedure. No component failure is indicated, and no fault code is being communicated. If the LED remains illuminated for an extended period without extinguishing, or if the unit fails to relight after the LED goes out, further diagnostics of the gas valve, igniter, or control board may be warranted.
Source: manufacturer service documentation.
Common causes of Solid ON (green/red)
- 01
Setpoint knob turned to OFF position
Wiring / connectionThe most direct cause of this condition is the user or a technician rotating the setpoint knob to the OFF position. The control illuminates the LED solid while it completes its shutdown sequence.
- 02
Accidental knob movement during inspection or servicing
Wiring / connectionDuring routine maintenance or inspection, the setpoint knob can be inadvertently bumped or rotated to OFF. Checking the knob position is the first physical verification step.
- 03
Intentional shutdown before vacation or extended absence
Wiring / connectionHomeowners or building managers sometimes turn the water heater to OFF before a property is vacated. The solid LED simply confirms the unit received and is processing that command.
- 04
Recent service or installation work
Wiring / connectionA technician may have placed the control in OFF mode during a repair or installation procedure and the unit has not yet been returned to service. Confirm the knob is set back to the desired temperature setpoint after the LED extinguishes.
Frequently asked questions about Solid ON (green/red)
What does Solid ON (green/red) mean on a Bradford White water heater?
How do I fix the Solid ON LED condition on my Bradford White water heater?
Is the Solid ON LED on a Bradford White water heater a safety concern?
Will resetting the control clear the Solid ON condition on a Bradford White water heater?
How much does it cost to address a Solid ON LED on a Bradford White water heater?
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