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Error code reference

Bradford White Water Heater Error Code Solid ON (green/red)

Control is in shutdown/OFF mode; setpoint knob was recently turned to OFF position.

Control is in shutdown/OFF mode; setpoint knob was recently turned to OFF position.

First step from the service manual

Wait until LED goes out before attempting to relight.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What Solid ON (green/red) means on a Bradford White water heater

The Solid ON LED condition on a Bradford White water heater control indicates that the electronic control board has entered a deliberate shutdown or OFF state. This occurs when the setpoint knob is turned to the OFF position, which commands the control to cease all ignition activity and gas valve operation. The LED illuminating solid (either green or red depending on the control board version) is not an error in the traditional sense. It is a status indicator confirming the control has received and acknowledged the OFF command and is holding in a safe, non-operational state.

During this shutdown period, the control board completes an internal process before fully powering down the LED indicator. The board needs to cycle through its shutdown sequence, which includes closing the gas valve and confirming all burner activity has ceased. Attempting to relight the water heater or turning the setpoint knob before the LED extinguishes completely can interfere with this sequence and may result in a failed ignition attempt or a lockout condition.

This state is entirely normal following an intentional user action at the setpoint knob. The appropriate response is to wait for the LED to go fully dark before proceeding with any relighting procedure. No component failure is indicated, and no fault code is being communicated. If the LED remains illuminated for an extended period without extinguishing, or if the unit fails to relight after the LED goes out, further diagnostics of the gas valve, igniter, or control board may be warranted.

Source: manufacturer service documentation.

Common causes of Solid ON (green/red)

  1. 01

    Setpoint knob turned to OFF position

    Wiring / connection

    The most direct cause of this condition is the user or a technician rotating the setpoint knob to the OFF position. The control illuminates the LED solid while it completes its shutdown sequence.

  2. 02

    Accidental knob movement during inspection or servicing

    Wiring / connection

    During routine maintenance or inspection, the setpoint knob can be inadvertently bumped or rotated to OFF. Checking the knob position is the first physical verification step.

  3. 03

    Intentional shutdown before vacation or extended absence

    Wiring / connection

    Homeowners or building managers sometimes turn the water heater to OFF before a property is vacated. The solid LED simply confirms the unit received and is processing that command.

  4. 04

    Recent service or installation work

    Wiring / connection

    A technician may have placed the control in OFF mode during a repair or installation procedure and the unit has not yet been returned to service. Confirm the knob is set back to the desired temperature setpoint after the LED extinguishes.

See the test procedure for each cause

Frequently asked questions about Solid ON (green/red)

What does Solid ON (green/red) mean on a Bradford White water heater?
A solid ON LED on a Bradford White water heater means the control board has entered shutdown or OFF mode, typically because the setpoint knob was recently turned to the OFF position. The LED staying on solid indicates the control is completing its internal shutdown sequence before fully powering down. This is a normal status indication and not a fault or error code. No component failure is involved.
How do I fix the Solid ON LED condition on my Bradford White water heater?
No repair is needed for this condition. Wait for the solid LED to extinguish completely, which confirms the control has finished its shutdown sequence. Once the LED goes out, you can turn the setpoint knob to your desired temperature setting and follow the standard relighting procedure. Attempting to relight before the LED goes dark can disrupt the shutdown cycle.
Is the Solid ON LED on a Bradford White water heater a safety concern?
The solid ON LED is not a safety warning. It indicates the control is in a controlled, deliberate OFF state with the gas valve closed and all burner activity stopped. The unit is in a safe non-operational condition. If you did not intentionally turn the knob to OFF and cannot identify why the control is in this state, verify the knob position before relighting.
Will resetting the control clear the Solid ON condition on a Bradford White water heater?
The solid ON condition clears on its own once the control completes its shutdown sequence and the LED extinguishes. There is no separate reset action required. After the LED goes out, simply rotate the setpoint knob from the OFF position to the desired temperature setting and follow the relighting instructions to return the unit to normal operation.
How much does it cost to address a Solid ON LED on a Bradford White water heater?
There is no repair cost associated with this condition because it is not a fault or component failure. It is a normal control status that resolves on its own after the shutdown sequence completes. If the unit fails to relight after the LED extinguishes, further diagnostics may be needed, and technician service costs can range from roughly 75 to 200 dollars depending on what is found during that inspection.

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