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Error code reference

Bradford White Water Heater Error Code Solid ON (green/red)

Control is in shutdown/OFF mode; setpoint knob was recently turned to OFF position.

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What the Solid ON (green/red) error code actually means

Your Bradford White water heater has been turned off at the control knob, and the indicator light is confirming it received that off signal. This is completely normal and not a warning or fault. Simply wait for the light to go out completely before trying to turn the water heater back on.

Diagnostic procedure

The full Solid ON (green/red) procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Wait until LED goes out before attempting to relight.
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Most common causes of Solid ON (green/red)

Ranked by how often they cause this code
  1. 1Setpoint knob turned to OFF position
  2. 2Accidental knob movement during inspection or servicing
  3. 3Intentional shutdown before vacation or extended absence
  4. 4Recent service or installation work

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Questions people ask about Solid ON (green/red)

What does Solid ON (green/red) mean on a Bradford White water heater?
A solid ON LED on a Bradford White water heater means the control board has entered shutdown or OFF mode, typically because the setpoint knob was recently turned to the OFF position. The LED staying on solid indicates the control is completing its internal shutdown sequence before fully powering down. This is a normal status indication and not a fault or error code. No component failure is involved.
Is the Solid ON LED on a Bradford White water heater a safety concern?
The solid ON LED is not a safety warning. It indicates the control is in a controlled, deliberate OFF state with the gas valve closed and all burner activity stopped. The unit is in a safe non-operational condition. If you did not intentionally turn the knob to OFF and cannot identify why the control is in this state, verify the knob position before relighting.
How much does it cost to address a Solid ON LED on a Bradford White water heater?
There is no repair cost associated with this condition because it is not a fault or component failure. It is a normal control status that resolves on its own after the shutdown sequence completes. If the unit fails to relight after the LED extinguishes, further diagnostics may be needed, and technician service costs can range from roughly 75 to 200 dollars depending on what is found during that inspection.
How do I fix the Solid ON LED condition on my Bradford White water heater?
No repair is needed for this condition. Wait for the solid LED to extinguish completely, which confirms the control has finished its shutdown sequence. Once the LED goes out, you can turn the setpoint knob to your desired temperature setting and follow the standard relighting procedure. Attempting to relight before the LED goes dark can disrupt the shutdown cycle.
Will resetting the control clear the Solid ON condition on a Bradford White water heater?
The solid ON condition clears on its own once the control completes its shutdown sequence and the LED extinguishes. There is no separate reset action required. After the LED goes out, simply rotate the setpoint knob from the OFF position to the desired temperature setting and follow the relighting instructions to return the unit to normal operation.

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