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Error code reference

Continental Washer Error Code A-21

Failure in inverter information or parameter error, inverter displays Er3.

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What the A-21 error code actually means

Your Continental washer is showing an error because the part that controls the motor speed, called an inverter, is not working correctly or is not communicating properly with the rest of the machine. This can sometimes be caused by a simple wiring or grounding issue, but it may also mean the inverter component itself has failed. A technician will need to check the machine's electrical connections and possibly replace internal parts to fix it.

Diagnostic procedure

The full A-21 procedure

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1
First diagnostic step
Verify machine ground is correct using ohm meter; resistance to cold water pipe should not exceed 0.3 ohms +/- 0.3 ohms.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of A-21

Ranked by how often they cause this code
  1. 1Improper or failed machine grounding
  2. 2Loose or damaged inverter communication wiring
  3. 3Failed inverter module
  4. 4Motor fault feeding back to inverter
  5. 5Corrupted inverter parameters

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Questions people ask about A-21

What does A-21 mean on a Continental washer?
The A-21 code indicates a failure in inverter communication or an inverter parameter error, with the inverter itself displaying an internal fault code of Er3. The inverter is the component that controls motor speed, and this error means it has detected an operating condition outside its acceptable parameters or has lost communication with the main control board. The first step in diagnosis is verifying that the machine is correctly grounded, with resistance to a cold water pipe not exceeding 0.3 ohms.
Will resetting the washer clear the A-21 error code?
A power reset may temporarily clear the A-21 code if the fault was caused by a transient event such as a brief power surge or signal interruption. However, if an underlying issue exists, such as a grounding problem, damaged wiring, or a failing inverter, the error will return once the machine resumes operation. Resetting without addressing the root cause is not a reliable fix.
How much does it cost to repair a Continental washer A-21 error?
Repair costs vary depending on the root cause. If the fix involves correcting a grounding connection or reseating a wiring harness, costs are minimal, mostly covering a service call fee in the range of 75 to 150 dollars. If the inverter module needs replacement, parts and labor combined typically range from 200 to 450 dollars or more, depending on part availability and local labor rates.
Can I fix the A-21 error on my Continental washer myself?
Some causes of A-21 are DIY-accessible, such as confirming proper grounding and inspecting wiring harness connections for loose or corroded pins. Grounding can be checked with a basic ohm meter by measuring from the machine chassis to a cold water pipe. However, if the inverter module or motor requires replacement, those repairs involve working near high-voltage components and are best handled by a qualified technician.
Is it safe to use my Continental washer when it shows A-21?
It is not recommended to continue using the washer while A-21 is active. The error indicates a problem with the inverter drive system, which controls the motor. Running the machine in this condition can potentially worsen the fault, cause damage to other components, or present an electrical safety risk, particularly if the grounding issue is the cause.

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