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Error code reference

Dacor Range Oven Cooktop Error Code C24

Heritage: Control board ambient temp sensor open

Heritage: Control board ambient temp sensor open - open thermistor detected.

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What C24 means on a Dacor range oven cooktop

Error code C24 on Dacor Heritage series ranges and ovens indicates that the control board has detected an open circuit condition in the ambient temperature thermistor. This thermistor is a resistive temperature-sensing component mounted near or on the main control board itself, and its purpose is to monitor the temperature of the electronics compartment. When the control board reads an open thermistor, it means the resistance value from the sensor has exceeded the expected range to the point where continuity is effectively lost, preventing any valid temperature reading from being returned.

An open thermistor condition is distinct from a shorted thermistor. With an open fault, the circuit is broken rather than collapsed to a low-resistance state. This can occur because the thermistor element itself has failed internally, because the wiring harness connecting the thermistor to the control board has developed a break or disconnection, or because a connector has corroded or pulled loose. In some cases, physical damage to the thermistor from excessive heat exposure in the electronics cavity can cause this type of failure.

Because the ambient sensor feeds temperature data directly to the control board, the board cannot properly regulate or protect itself without this input. The C24 code will typically lock out normal operation until the fault is resolved. Diagnosing this code requires checking the thermistor resistance with a multimeter, inspecting the wiring harness for continuity, and confirming all connectors between the sensor and board are fully seated and undamaged.

Source: manufacturer service documentation.

Common causes of C24

  1. 01

    Failed ambient thermistor

    Part replacement

    The thermistor component itself has failed open internally, which is the most common cause. Testing with a multimeter will show no continuity or an out-of-range resistance reading across the thermistor terminals.

  2. 02

    Disconnected or loose wiring connector

    Wiring / connection

    The connector linking the ambient thermistor to the control board may have vibrated loose or pulled free. Visually inspect the harness connection at both the sensor and board ends and reseat any loose connectors.

  3. 03

    Broken wire in the thermistor harness

    Wiring / connection

    A break in the wiring harness between the thermistor and the control board will create an open circuit identical to a failed sensor. Continuity testing along each wire in the harness will identify the break.

  4. 04

    Corroded or damaged connector terminals

    Wiring / connection

    Corrosion or heat damage on the connector pins can interrupt the circuit even if the connector appears seated. Inspect the terminals closely and look for discoloration, oxidation, or deformation.

  5. 05

    Faulty control board

    Part replacement

    If the thermistor and all associated wiring test correctly, the control board's thermistor input circuit may have failed. This is the least common cause and should only be considered after all other components are ruled out.

See the test procedure for each cause

Frequently asked questions about C24

What does C24 mean on a Dacor range, oven, cooktop?
C24 on a Dacor Heritage appliance means the control board has detected an open circuit in the ambient temperature thermistor, which monitors the temperature of the electronics compartment. The board cannot receive a valid reading from the sensor, so it generates this fault code and typically suspends normal operation. The fault points to either a failed thermistor, a wiring break, or a connector issue in the sensor circuit.
Can I fix the C24 error code myself?
A knowledgeable DIYer can attempt to diagnose this code by inspecting wiring connectors and testing the thermistor resistance with a multimeter. If the thermistor has failed or a wire is broken, replacing the component or repairing the harness may resolve the issue. However, if the control board itself is at fault, replacement is more complex and may benefit from professional service.
Is it safe to use my Dacor oven while the C24 code is active?
Operating the oven with an active C24 code is not recommended. The ambient thermistor protects the control electronics by monitoring internal compartment temperature, and without this input, the board cannot detect overheating conditions. Continued use could risk further damage to the control electronics.
How much does it cost to repair a C24 error on a Dacor oven?
If only the thermistor needs replacement, parts and labor costs are generally modest, typically in the range of $75 to $200 depending on the service provider and part availability. If the control board has failed and requires replacement, costs can rise significantly, often ranging from $300 to $600 or more for parts and labor.
Will resetting the oven clear the C24 error code?
Power cycling the oven by turning off the circuit breaker for a few minutes may temporarily clear the C24 code, but it will return if the underlying fault in the thermistor circuit is not corrected. A reset does not repair a broken wire, failed thermistor, or faulty connector. Proper diagnosis and component repair or replacement are necessary for a lasting fix.

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