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Error code reference

Dacor Range, Oven, Cooktop Error Code C24

Heritage: Control board ambient temp sensor open

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What the C24 error code actually means

Your Dacor oven has detected a problem with a small temperature sensor located near the oven's control electronics. The sensor is either broken or has lost its electrical connection, so the control board cannot read the temperature of its own internal components. The oven has shut down to prevent further damage until this is repaired.

Diagnostic procedure

The full C24 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of C24

Ranked by how often they cause this code
  1. 1Failed ambient thermistor
  2. 2Disconnected or loose wiring connector
  3. 3Broken wire in the thermistor harness
  4. 4Corroded or damaged connector terminals
  5. 5Faulty control board

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Questions people ask about C24

What does C24 mean on a Dacor range, oven, cooktop?
C24 on a Dacor Heritage appliance means the control board has detected an open circuit in the ambient temperature thermistor, which monitors the temperature of the electronics compartment. The board cannot receive a valid reading from the sensor, so it generates this fault code and typically suspends normal operation. The fault points to either a failed thermistor, a wiring break, or a connector issue in the sensor circuit.
Is it safe to use my Dacor oven while the C24 code is active?
Operating the oven with an active C24 code is not recommended. The ambient thermistor protects the control electronics by monitoring internal compartment temperature, and without this input, the board cannot detect overheating conditions. Continued use could risk further damage to the control electronics.
Will resetting the oven clear the C24 error code?
Power cycling the oven by turning off the circuit breaker for a few minutes may temporarily clear the C24 code, but it will return if the underlying fault in the thermistor circuit is not corrected. A reset does not repair a broken wire, failed thermistor, or faulty connector. Proper diagnosis and component repair or replacement are necessary for a lasting fix.
Can I fix the C24 error code myself?
A knowledgeable DIYer can attempt to diagnose this code by inspecting wiring connectors and testing the thermistor resistance with a multimeter. If the thermistor has failed or a wire is broken, replacing the component or repairing the harness may resolve the issue. However, if the control board itself is at fault, replacement is more complex and may benefit from professional service.
How much does it cost to repair a C24 error on a Dacor oven?
If only the thermistor needs replacement, parts and labor costs are generally modest, typically in the range of $75 to $200 depending on the service provider and part availability. If the control board has failed and requires replacement, costs can rise significantly, often ranging from $300 to $600 or more for parts and labor.

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