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Error code reference

Danby Ice Maker Error Code Add Water

The internal reservoir requires filling before proceeding or continuing with the current selected program.

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What the Add Water error code actually means

Your Danby ice maker is telling you that it has run out of water in its internal tank and cannot make more ice until you add more. Simply open the lid or access panel, pour water into the reservoir up to the fill line marked inside, and the machine should resume making ice on its own. If the alert keeps coming back quickly after filling, there may be a problem with a sensor or a small leak inside the unit.

Diagnostic procedure

The full Add Water procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Fill the internal reservoir to the fill line.
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Most common causes of Add Water

Ranked by how often they cause this code
  1. 1Depleted water reservoir
  2. 2Faulty water level sensor or float switch
  3. 3Clogged pump screen or inlet strainer
  4. 4Internal water leak
  5. 5Scale or mineral buildup interfering with sensor

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Questions people ask about Add Water

What does Add Water mean on a Danby ice_maker?
The Add Water alert means the internal water reservoir has dropped below the minimum level needed for the ice maker to operate. The unit uses a water level sensor or float switch to monitor reservoir volume, and when that threshold is not met, the machine pauses its icemaking program. You need to manually add water to the reservoir up to the fill line before the unit will resume producing ice. Danby portable ice makers do not connect to a household water line, so refilling is always a manual step.
Is it safe to continue using my Danby ice maker when the Add Water alert appears?
The unit is designed to stop operation when the Add Water alert triggers, so it will not attempt to run the pump or icemaking cycle without adequate water. This is a protective feature that prevents the water pump from running dry and sustaining damage. It is safe to leave the unit paused in this state while you gather water to refill it. Simply add water to the fill line and normal operation will resume.
How much does it cost to repair a Danby ice maker that keeps showing the Add Water alert?
If the issue is simply an empty reservoir, there is no repair cost involved. Descaling the unit to clean a mineral-coated sensor typically costs nothing beyond a descaling solution, which generally runs between $5 and $15. If a water level sensor or float switch needs replacement, parts and labor can range from $30 to $100 depending on the specific component and whether you perform the repair yourself or hire a technician. A cracked reservoir or pump replacement would fall at the higher end of repair costs and may approach or exceed the value of an older unit.
How do I fix the Add Water alert on my Danby ice maker?
Start by opening the lid or reservoir access area and filling the tank with clean, cold water up to the indicated fill line. The unit should detect the new water level and resume its cycle automatically within a short period. If the alert does not clear after filling, try unplugging the unit for 30 seconds and restarting it. Persistent alerts after refilling may indicate a scale-coated sensor, a clogged pump screen, or a faulty water level sensor that requires inspection or replacement.
Will resetting the Danby ice maker clear the Add Water alert?
A reset alone will not clear the Add Water alert if the reservoir is still low, because the water level sensor will continue to detect insufficient water and re-trigger the alert immediately. You must physically refill the reservoir to the fill line first. After refilling, if the alert does not clear on its own, unplugging the unit for about 30 seconds and powering it back on can allow the control board to re-read the sensor and clear the alert.

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