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Error code reference

Denso Air Conditioner Error Code LOCKED

Key lock mode is active

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What the LOCKED error code actually means

Your Denso air conditioner's control panel has been locked, which means the buttons on the unit won't respond to presses right now. This is a deliberate child-lock or tamper-prevention feature, not a breakdown or malfunction. The unit is still running normally and can be unlocked easily without a service call.

Diagnostic procedure

The full LOCKED procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press ENTER and SET CLOCK buttons simultaneously for 5 sec to cancel key lock mode.
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Most common causes of LOCKED

Ranked by how often they cause this code
  1. 1Accidental button combination press
  2. 2Deliberate key lock activation
  3. 3Cleaning contact with control panel
  4. 4Stuck or intermittently shorted control panel button
  5. 5Control board firmware glitch

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Questions people ask about LOCKED

What does LOCKED mean on a Denso air_conditioner?
LOCKED means the control panel's key lock mode is active, which disables all front-panel buttons to prevent unintended setting changes. The unit itself continues to operate normally in its current mode. This is not a fault code and does not indicate any component failure. It can be cleared by pressing the ENTER and SET CLOCK buttons simultaneously for 5 seconds.
Is it safe to keep using my Denso air conditioner while it shows LOCKED?
Yes, the unit is safe to operate while in key lock mode. The air conditioner continues to run normally at its current settings; only manual panel input is restricted. There is no risk of equipment damage or safety hazard associated with the key lock state.
How much does it cost to repair a Denso air conditioner stuck in LOCKED mode?
In most cases there is no repair cost at all, since the LOCKED condition is cleared through a button sequence and requires no parts or technician visit. If a stuck or faulty control panel button is preventing the lock from clearing, a service call and control panel button or panel assembly replacement could range from around $75 to $250 or more depending on parts availability and labor rates in your area.
How do I fix the LOCKED condition on my Denso air conditioner?
Press and hold the ENTER and SET CLOCK buttons at the same time for approximately 5 seconds. This toggles the key lock mode off and restores full control panel functionality. If the buttons do not respond or the lock does not clear, check whether any panel buttons are physically stuck, and consider cycling power to the unit at the breaker before attempting the button sequence again.
Will resetting the unit clear the LOCKED condition on a Denso air conditioner?
A power cycle, such as turning off the breaker for several minutes and restoring power, may clear the key lock state if the standard button sequence is not working. However, the correct and intended method is the simultaneous ENTER and SET CLOCK button press held for 5 seconds. A power reset should be treated as a secondary troubleshooting step.

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