Electrolux Refrigerator Error Code E5

E5 indicates that Showroom Mode is active on the refrigerator. In this mode, the compressor, fan, and defrost heater are all turned off, so no cooling occurs. The display shows the set target temperature rather than the actual temperature inside the cabinet. This mode is intended for retail display use and must be cancelled before the refrigerator can function normally.

No, it is not safe to store perishable food while E5 is active. Showroom Mode disables all cooling functions, meaning the interior temperature will rise to ambient room temperature over time. The display showing a set temperature can be misleading since it does not reflect actual internal conditions. Remove all perishables and resolve the E5 code before using the refrigerator for food storage.

In most cases, there is no cost at all, since the E5 code is resolved by pressing the correct button combination rather than replacing any parts. If a technician visit is needed to perform the procedure, you can expect to pay a standard diagnostic or service call fee, which typically ranges from $75 to $150 depending on your location. No replacement components are required to exit Showroom Mode.

To cancel Showroom Mode, press and hold the UP and DOWN arrow keys simultaneously on the control panel while applying AC power to the unit. Once the mode is deactivated, the compressor, fan, and defrost heater will be re-enabled and the refrigerator will begin cooling normally. No tools or replacement parts are required for this procedure.

A standard power reset by unplugging and replugging the unit alone will not reliably clear E5, because Showroom Mode is stored in the control board's memory and will persist through a simple power cycle. The correct procedure requires holding the UP and DOWN keys simultaneously at the moment AC power is applied. Following that specific sequence is necessary to exit the mode and clear the E5 indication.