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Error code reference

Electrolux Refrigerator Error Code E9

Open thermistor detected

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What the E9 error code actually means

Your Electrolux refrigerator is showing E9 because it cannot get a temperature reading from its internal temperature sensor. This usually means the sensor itself has failed and needs to be replaced. Until the sensor issue is fixed, the refrigerator may not cool properly, so it is a good idea to address this promptly.

Diagnostic procedure

The full E9 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press the ALERT RESET key to silence audible alarm; check thermistor resistance and replace defective thermistor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E9

Ranked by how often they cause this code
  1. 1Failed thermistor
  2. 2Broken or damaged wiring harness
  3. 3Corroded or disconnected connector
  4. 4Faulty control board thermistor input

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Questions people ask about E9

What does E9 mean on a Electrolux refrigerator?
E9 means the refrigerator's control board has detected an open circuit in the thermistor, which is the temperature sensor. The board is receiving no valid resistance signal from the sensor, so it cannot monitor compartment temperature accurately. This typically points to a failed thermistor, a broken wire, or a loose connector in the sensor circuit.
Is it safe to keep using my refrigerator while the E9 code is active?
It is not recommended to rely on the refrigerator normally while E9 is active, because the unit cannot accurately monitor its internal temperature. Without a working thermistor, cooling may become inconsistent, putting food safety at risk. It is best to address the fault promptly and monitor food temperatures in the meantime.
Will resetting the Electrolux refrigerator clear the E9 error code?
Pressing the ALERT RESET key will silence the audible alarm but will not clear the underlying E9 fault. The error will remain or return as long as the control board continues to detect an open thermistor circuit. The code will only clear permanently once the root cause, whether a defective thermistor, damaged wiring, or faulty connector, has been identified and corrected.
Can I fix the E9 error myself?
In many cases, yes. Start by pressing the ALERT RESET key to silence the alarm, then test the thermistor with a multimeter for resistance. If the thermistor reads open (infinite resistance), replacing it is a straightforward repair that many technicians and knowledgeable DIYers can complete. If the thermistor tests correctly, check the wiring harness and connector for damage or corrosion before considering a control board replacement.
How much does it cost to fix an E9 error on an Electrolux refrigerator?
If only the thermistor needs replacement, parts typically cost in the range of $15 to $50, and the repair is relatively inexpensive if done without a service call. If a technician is needed, expect labor costs to bring the total to roughly $100 to $200 depending on your area. A control board replacement, if required, is significantly more expensive, often ranging from $150 to $400 or more for parts alone.

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