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Error code reference

Electrolux Refrigerator Error Code SH (FZ)

Shorted freezer cavity thermistor detected.

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What the SH (FZ) error code actually means

Your Electrolux refrigerator has detected a problem with the temperature sensor inside the freezer compartment. The sensor or its wiring is sending a faulty signal to the control board, which has shut down normal operation to protect the appliance. A technician will need to inspect and likely replace the sensor or its wiring to restore normal function.

Diagnostic procedure

The full SH (FZ) procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check thermistor wiring and connections for short circuit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of SH (FZ)

Ranked by how often they cause this code
  1. 1Failed freezer thermistor
  2. 2Pinched or chafed wiring harness
  3. 3Corroded or shorted connector
  4. 4Ice formation around thermistor or connector
  5. 5Faulty control board

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Questions people ask about SH (FZ)

What does SH (FZ) mean on a Electrolux refrigerator?
SH (FZ) means the refrigerator's control board has detected a short circuit in the freezer cavity thermistor circuit. The thermistor is a temperature-sensing resistor, and a shorted condition causes it to send an invalid signal to the control board. This prevents accurate temperature monitoring and can disrupt normal cooling cycles. The fault points to the thermistor itself, its wiring, or the connector in the freezer compartment.
Is the SH (FZ) error code dangerous or urgent?
The error is not a safety hazard in the sense of fire or electrical danger, but it does mean the freezer temperature is not being properly monitored or regulated. Food stored in the freezer may not be maintained at safe temperatures while the fault is active. It is advisable to address the fault promptly and check the condition of frozen food until the repair is complete.
How much does it cost to repair the SH (FZ) error on an Electrolux refrigerator?
If only the thermistor requires replacement, parts costs are typically in the range of $15 to $50 depending on the specific model, with professional labor adding $75 to $150 or more. If the wiring harness is damaged, repair costs will be higher depending on the extent of the damage. A full control board replacement, if required, can bring total repair costs to $200 to $400 or beyond when including labor.
Can I fix the SH (FZ) error myself?
A knowledgeable DIYer can begin by inspecting the thermistor wiring harness and connector for visible damage, pinching, or moisture and reconnecting any loose connections. Testing the thermistor resistance with a multimeter after disconnecting it from the circuit is a reliable way to confirm or rule out a failed sensor. If the thermistor or wiring is damaged, replacing the component is typically straightforward, though accessing it may require partial disassembly of the freezer interior panels.
Will resetting the refrigerator clear the SH (FZ) error?
A reset may temporarily clear the error code from the display, but the fault will return if the underlying short circuit in the thermistor circuit has not been corrected. Resetting without repairing the cause does not restore proper temperature sensing. A proper repair requires diagnosing and fixing the shorted thermistor or wiring before the error will stay cleared.

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