mypros+
Error code reference

Electrolux Refrigerator Error Code UI

Incorrect user interface board detected.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the UI error code actually means

Your refrigerator is showing a UI error because it has detected that the display or control panel board installed inside the unit is not the right one for your model. This usually happens after a repair where the wrong replacement part was used. The refrigerator's main computer checks if the control panel matches and will display this code when it does not.

Diagnostic procedure

The full UI procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify correct user interface board is installed for this model.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock UI procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of UI

Ranked by how often they cause this code
  1. 1Incorrect replacement board installed
  2. 2Board swapped from a different refrigerator model
  3. 3Loose or damaged wiring harness connection
  4. 4Faulty user interface board
  5. 5Main control board communication fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about UI

What does UI mean on a Electrolux refrigerator?
The UI error code means the refrigerator's main control board has detected an incompatible or incorrect user interface board. The main board checks the identity of the user interface board when the refrigerator powers on, and this error appears when the two do not match. It most often occurs after a repair where the wrong replacement board was installed. The refrigerator may still run but will flag this error to alert the technician or owner to the mismatch.
Will resetting the refrigerator clear the UI error code?
A simple power reset will not permanently clear the UI error code. Because the error is caused by a hardware mismatch between the user interface board and the main control board, the error will return each time the refrigerator powers on until the underlying cause is corrected. The correct board must be installed or the wiring connection issues must be resolved before the code will clear and stay clear.
How much does it cost to fix a UI error on an Electrolux refrigerator?
If the fix is simply replacing an incorrectly installed user interface board with the correct part, the board itself typically costs in the range of $50 to $200 depending on the model. If a technician is needed to diagnose and perform the replacement, labor costs will add to the total, generally bringing the full repair into the range of $150 to $400. If the main control board is also at fault, costs will be higher. Getting a firm diagnostic from a technician before purchasing parts is advisable.
Can I fix the UI error on my Electrolux refrigerator myself?
If you or a previous technician recently replaced the user interface board, start by confirming that the installed board is the correct part for your exact model number. Check the rating plate on the refrigerator for the full model number and verify the board part number matches. If the board is confirmed correct, inspect the wiring harness connectors for any loose or corroded connections. If an incorrect board was installed, it will need to be replaced with the proper model-specific part.
Is it safe to keep using my Electrolux refrigerator while the UI error is displayed?
The refrigerator may continue to cool while the UI error is active, but the display and control functions may be unreliable or non-functional since the user interface board is not operating as expected by the system. It is not recommended to leave the issue unresolved for an extended period, as the incompatible board could affect the ability to monitor temperatures or adjust settings. Address the board mismatch as soon as possible to ensure full and reliable operation.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass