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Error code reference

Franklin Ice Maker Error Code POUR

Water level in the storage tank is very low or there is no water; the unit will continue operating until water is nearly depleted, then a buzzing…

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What the POUR error code actually means

The POUR code means your Franklin ice maker is running out of water in its tank and needs to be refilled. The machine will keep going for a short time, beep loudly, and then stop making ice until you add more water. Simply topping off the water tank is all that is needed to get it running again in most cases.

Diagnostic procedure

The full POUR procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Fill the water storage tank with water.
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Most common causes of POUR

Ranked by how often they cause this code
  1. 1Empty or nearly empty water tank
  2. 2Forgetting to refill after extended use
  3. 3Water tank leak or crack
  4. 4Water level sensor malfunction
  5. 5Blocked or clogged water intake

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Questions people ask about POUR

What does POUR mean on a Franklin ice maker?
The POUR code means the water level in the storage tank is very low or the tank is completely empty. The unit will continue running briefly, then produce a buzzing sound before shutting down ice production. Refilling the water tank is the first and most common fix. Once water is added, the unit should resume normal operation.
Will resetting the Franklin ice maker clear the POUR code?
A simple reset will not resolve the POUR code if the underlying cause, an empty or low water tank, has not been addressed. The code is tied to an actual water level condition, so the tank must be refilled first. After adding water, the unit should clear the alert and restart on its own without requiring a manual reset.
How much does it cost to repair a Franklin ice maker showing the POUR code?
In most cases there is no repair cost at all since simply refilling the water tank resolves the issue. If a faulty water level sensor is the cause, sensor replacement parts typically range from a few dollars to around $20 to $40 depending on availability. A cracked or damaged water tank may cost $15 to $50 or more to replace depending on the part.
How do I fix the POUR error on my Franklin ice maker?
Start by filling the water storage tank with clean water up to the recommended fill level. Once water is added, the unit should detect the restored supply and resume ice production automatically. If the error persists after the tank is full, inspect the water level sensor and internal water pathways for blockage or damage.
Is it safe to keep running my Franklin ice maker when the POUR code appears?
The unit is designed to stop operation on its own once water is nearly depleted, which helps protect the pump. However, repeatedly allowing the machine to run until the POUR alert activates can add wear to the pump and internal components over time. It is best to refill the tank promptly when the code appears.

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