mypros+
Error code reference

Franklin Ice Maker Error Code POUR

Water level in the storage tank is very low or there is no water; the unit will continue operating until…

Franklin codesFranklin ice maker codes

Water level in the storage tank is very low or there is no water; the unit will continue operating until water is nearly depleted, then a buzzing sound occurs and the unit ceases operation.

First step from the service manual

Fill the water storage tank with water.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for POUR.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What POUR means on a Franklin ice maker

The POUR error code on a Franklin ice maker indicates that the water level in the internal storage tank has dropped to a critically low level or the tank is completely empty. This code is tied directly to the unit's water supply monitoring system, which tracks available water needed to complete ice production cycles. When the sensor detects insufficient water, the POUR code is triggered as an alert to the user.

The unit does not shut down immediately upon detecting low water. Instead, it continues operating through its current cycle until the water supply is nearly fully depleted. At that point, a buzzing sound activates as an audible warning signal before the unit halts ice production entirely. This staged response is designed to give users a clear notification before full shutdown, preventing the pump or ice-making components from running completely dry for an extended period.

The root cause is almost always insufficient water in the storage tank, whether from normal consumption, failure to refill, or a slow leak allowing water to escape over time. Because this is a portable or countertop-style ice maker that relies on a manually filled reservoir rather than a direct plumbed water line, routine refilling is a standard part of operation. Ignoring the POUR alert and allowing the unit to run dry repeatedly can put unnecessary strain on the water pump and internal components.

Source: manufacturer service documentation.

Common causes of POUR

  1. 01

    Empty or nearly empty water tank

    Wiring / connection

    The most frequent cause is that the water storage tank has been depleted through normal ice production. Check the tank visually and refill it to the indicated fill line with clean water.

  2. 02

    Forgetting to refill after extended use

    Wiring / connection

    During periods of heavy use, the tank can empty faster than expected. If the unit has been running continuously for several hours without a water top-off, the tank may run dry before the user notices.

  3. 03

    Water tank leak or crack

    Part replacement

    A hairline crack or damaged seal in the water reservoir can allow water to slowly drain out even when the unit is not actively making ice. Inspect the tank and surrounding area for moisture, pooling water, or visible damage.

  4. 04

    Water level sensor malfunction

    Part replacement

    If the tank is full but the POUR code still displays, the water level sensor may be stuck or faulty, causing it to incorrectly report low water conditions. This would require sensor inspection or replacement.

  5. 05

    Blocked or clogged water intake

    Wiring / connection

    Mineral buildup or debris can obstruct the path between the tank and the pump, causing the system to behave as if water is unavailable even when the tank has adequate supply. Cleaning the tank and internal water pathways may resolve this.

See the test procedure for each cause

Frequently asked questions about POUR

What does POUR mean on a Franklin ice maker?
The POUR code means the water level in the storage tank is very low or the tank is completely empty. The unit will continue running briefly, then produce a buzzing sound before shutting down ice production. Refilling the water tank is the first and most common fix. Once water is added, the unit should resume normal operation.
How do I fix the POUR error on my Franklin ice maker?
Start by filling the water storage tank with clean water up to the recommended fill level. Once water is added, the unit should detect the restored supply and resume ice production automatically. If the error persists after the tank is full, inspect the water level sensor and internal water pathways for blockage or damage.
Will resetting the Franklin ice maker clear the POUR code?
A simple reset will not resolve the POUR code if the underlying cause, an empty or low water tank, has not been addressed. The code is tied to an actual water level condition, so the tank must be refilled first. After adding water, the unit should clear the alert and restart on its own without requiring a manual reset.
Is it safe to keep running my Franklin ice maker when the POUR code appears?
The unit is designed to stop operation on its own once water is nearly depleted, which helps protect the pump. However, repeatedly allowing the machine to run until the POUR alert activates can add wear to the pump and internal components over time. It is best to refill the tank promptly when the code appears.
How much does it cost to repair a Franklin ice maker showing the POUR code?
In most cases there is no repair cost at all since simply refilling the water tank resolves the issue. If a faulty water level sensor is the cause, sensor replacement parts typically range from a few dollars to around $20 to $40 depending on availability. A cracked or damaged water tank may cost $15 to $50 or more to replace depending on the part.

Related Franklin ice maker codes

All Franklin ice maker codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass