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Error code reference

Frigidaire Microwave Error Code DEMO

Indicates the microwave is in Demonstration Mode where cooking operations are simulated with no microwave power output; display counts down rapidly.

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What the DEMO error code actually means

Your Frigidaire microwave is in a store display mode called Demo Mode, which means it looks like it is working but is not actually heating any food. The timer counts down quickly and the controls respond normally, but no microwave energy is being produced. You just need to press a few buttons or unplug and replug the microwave to get it back to normal cooking operation.

Diagnostic procedure

The full DEMO procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
To cancel, touch Timer/Clock, the number 0 and Clear/Off pads. If easier, unplug the microwave oven and replug.
More steps, wiring diagram references, and verified part numbers
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Most common causes of DEMO

Ranked by how often they cause this code
  1. 1Accidental activation of Demo Mode sequence
  2. 2Unit shipped or stored in Demo Mode from retail
  3. 3Power fluctuation resetting control board to Demo default
  4. 4Control board retaining Demo Mode state across power cycles

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Questions people ask about DEMO

What does DEMO mean on a Frigidaire microwave?
DEMO indicates the microwave is in Demonstration Mode, a setting designed for retail store displays. In this mode the controls and display function normally and the timer counts down rapidly, but the magnetron is completely inactive and no heat or microwave energy is produced. This is not a fault code and does not indicate any damage or malfunction. It can be cleared with a specific button sequence or by cycling power.
Is it safe to use a Frigidaire microwave that shows DEMO?
The microwave will not heat food while DEMO is active because the magnetron is completely disabled in this mode. There is no safety hazard associated with the DEMO mode itself, but you cannot use the appliance for cooking until the mode is cleared. Do not place food inside expecting it to cook, as nothing will be heated regardless of how the display appears to count down.
How much does it cost to fix a Frigidaire microwave showing DEMO?
There is no repair cost associated with the DEMO code because it is a software mode, not a hardware failure. No parts need to be replaced and no technician visit is required. The fix involves a button sequence or a power cycle, both of which can be performed by the owner at no cost. If the DEMO mode cannot be cleared after multiple attempts, a service call to inspect the control board could range from $75 to $150 depending on your location and service provider.
How do I turn off Demo Mode on a Frigidaire microwave?
Press the Timer/Clock pad, then the number 0 pad, and then the Clear/Off pad in sequence. If the display does not return to normal after this sequence, unplug the microwave from the wall outlet, wait about 30 seconds, and plug it back in. After restoring power, test the unit by attempting to heat a cup of water to confirm the magnetron is now active.
Will unplugging my Frigidaire microwave clear the DEMO code?
Unplugging the microwave and replugging it can clear the DEMO mode on some Frigidaire models because it resets the control board. However, on models that store the Demo Mode setting in non-volatile memory, a power cycle alone may not be sufficient. If the DEMO indicator returns after replugging, use the button sequence: Timer/Clock, then 0, then Clear/Off to exit the mode properly.

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