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Error code reference

Frigidaire Range Error Code 1c2c

Keyboard tail disconnected

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What the 1c2c error code actually means

Your Frigidaire range is displaying this error because the connection between the control panel buttons and the main control board has been lost or is sending back a bad signal. The oven may keep cooking if it was already on, but you will not be able to press any buttons to make changes. This usually points to a loose or damaged ribbon cable behind the control panel.

Diagnostic procedure

The full 1c2c procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disables all outputs, disables lights and timers; if cook function or timer active it continues but user cannot edit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1c2c

Ranked by how often they cause this code
  1. 1Disconnected keyboard ribbon cable
  2. 2Damaged keyboard tail or flex cable
  3. 3Failed touchpad membrane assembly
  4. 4Corroded or contaminated connector contacts
  5. 5Faulty main control board

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Questions people ask about 1c2c

What does 1c2c mean on a Frigidaire range?
The 1c2c code means the control board has detected that the keyboard tail, the ribbon cable connecting the touchpad to the control board, is either disconnected or returning an improper signal value on the keyboard loop circuit. As a result, the board disables outputs, lights, and timers, and the touchpad cannot be used to edit any settings. If a cook cycle or timer was already active when the fault occurred, it will continue running but cannot be changed.
Is it safe to keep using my Frigidaire range while the 1c2c code is showing?
Any cook cycle that was already running when the fault occurred will continue, but you will have no ability to adjust or cancel it through the touchpad. This creates a safety concern because normal user control is lost. It is recommended to allow the current cycle to finish and then avoid starting new cooking functions until the fault is diagnosed and resolved.
How much does it cost to repair a Frigidaire range showing the 1c2c error?
Repair costs vary depending on the failed component. A replacement touchpad or keyboard assembly typically ranges from around $40 to $120 for the part alone. If the main control board requires replacement, parts alone can range from $100 to $250 or more. Adding professional labor for diagnosis and repair can bring the total to anywhere from $150 to $400 depending on your location and the technician's rates.
Can I fix the 1c2c error myself on my Frigidaire range?
In many cases, yes. Start by powering the range down at the breaker for a few minutes and then restoring power to see if the code clears. If it returns, you will need to access the control panel area and check that the keyboard ribbon cable is fully seated at both the touchpad and control board connectors. If the cable is visibly damaged, replacing the keyboard tail or touchpad assembly is a manageable repair for someone comfortable working on appliances.
Will resetting my Frigidaire range clear the 1c2c error code?
A power reset by shutting off the range at the circuit breaker for several minutes may temporarily clear the code if the ribbon cable connection is intermittent. However, if the keyboard tail is physically damaged or the connector is corroded, the fault will return after reset. A reset is a useful first diagnostic step but is not a permanent fix for an underlying hardware problem.

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