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Error code reference

Frigidaire Range Error Code 1c31

Cancel key circuit problem

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What the 1c31 error code actually means

Your Frigidaire range has detected a problem with the Cancel button on the control panel, and it is sending back a signal the control board does not recognize as valid. As a safety precaution, the range has shut down its outputs and disabled its lights and timers. The issue is typically a worn or damaged control panel keypad or a loose connection between the keypad and the control board.

Diagnostic procedure

The full 1c31 procedure

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1
First diagnostic step
Disables all outputs, disables lights and timers.
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Most common causes of 1c31

Ranked by how often they cause this code
  1. 1Faulty membrane keypad or touchpad
  2. 2Damaged or loose ribbon cable
  3. 3Liquid or debris contamination in the keypad
  4. 4Failed electronic oven control board

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Questions people ask about 1c31

What does 1c31 mean on a Frigidaire range?
Error code 1c31 indicates a cancel key circuit problem where the control board is receiving an improper value from the cancel key on the keypad. The range responds by disabling all outputs, lights, and timers as a protective measure. The fault is most often caused by a worn membrane keypad, a damaged ribbon cable, or in some cases a failed control board.
Is it safe to use my Frigidaire range while the 1c31 code is active?
When the 1c31 code is triggered, the range disables all outputs, which means the oven and burners will not operate normally. Because the appliance is in a fault state with key functions disabled, it should not be relied upon for cooking until the underlying cancel key circuit problem is resolved.
How much does it cost to repair a Frigidaire range showing the 1c31 error?
Repair costs depend on which component has failed. A replacement membrane keypad or touchpad typically falls in the range of $40 to $150 for the part alone, while a new electronic oven control board can range from $100 to $300 or more. Adding professional labor will increase the total, generally bringing the repair cost to somewhere between $150 and $500 depending on the specific model and the failed component.
Can I fix the 1c31 error myself?
A homeowner can start by powering the range off at the breaker for several minutes and then restoring power to see if the code clears. If the code returns, the repair involves inspecting and likely replacing the membrane keypad or the ribbon cable, which is a manageable task for a confident DIYer comfortable with disassembling a control panel. If those components are not the cause, replacing the electronic oven control board is more involved and may warrant a professional technician.
Will resetting the range clear the 1c31 error code?
A power reset by switching off the circuit breaker for a few minutes may temporarily clear the code if the fault was caused by a transient signal issue. However, if the keypad, ribbon cable, or control board has a physical defect, the code will return once the control rescans the keypad. A lasting repair requires addressing the root cause in the cancel key circuit.

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