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Error code reference

Frigidaire Range Error Code E014

Loss of Display tail #0 or #1, or Loss of Keyboard Tail (connection issue between UIB and Glass Touch Panel).

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What the E014 error code actually means

Your Frigidaire range is showing E014 because the control board has lost its connection to the touchscreen panel on the front of the range. This is usually caused by a loose ribbon cable connecting the two components. Until the connection is restored, the touchscreen may not respond or function correctly.

Diagnostic procedure

The full E014 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connection P1 on UIB and P1 on Glass Touch Panel (for display tail #0), P2 on UIB and P2 on Glass Touch Panel (for display tail #1), or J2 on UIB and J3 on Glass Touch Panel (for keyboard tail).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E014

Ranked by how often they cause this code
  1. 1Loose or unseated ribbon tail connector
  2. 2Damaged ribbon tail
  3. 3Corroded or contaminated connector contacts
  4. 4Faulty Glass Touch Panel
  5. 5Failed User Interface Board (UIB)

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Questions people ask about E014

What does E014 mean on a Frigidaire range?
E014 indicates a loss of connection between the User Interface Board and the Glass Touch Panel. The fault can involve the display tail connected at P1 or P2, or the keyboard tail connected at J2 on the UIB side. The range detects that communication across one of these ribbon pathways has been interrupted. This typically points to a loose connector, a damaged ribbon tail, or a failed component.
Is the E014 error on a Frigidaire range a safety concern?
E014 is a communication fault with the control interface rather than a heating or gas system error. It does not indicate a fire or gas hazard on its own. However, if the touchscreen is unresponsive due to this fault, you may lose the ability to control or cancel cooking functions, so it is best to resolve the issue before operating the range.
How much does it cost to repair a Frigidaire range showing E014?
If the issue is simply a loose ribbon connector, the repair may cost nothing beyond your time. If a replacement ribbon tail or Glass Touch Panel is needed, parts costs typically range from $30 to $150 depending on the specific component, with professional labor adding $75 to $200 or more depending on your location and the service provider.
Can I fix the E014 error myself without calling a technician?
In many cases, yes. The most common fix is reseating the ribbon connectors between the UIB and the Glass Touch Panel, which is a task a confident DIYer can perform after unplugging the range and accessing the control panel. Check connectors P1 and P2 on both boards and the keyboard tail connectors at J2 and J3. If reseating the connectors does not clear the fault, further diagnosis or part replacement may require professional assistance.
Will resetting the range clear the E014 error code?
A power reset by unplugging the range or switching off the circuit breaker for a few minutes may temporarily clear the fault if the connection is intermittent. However, if the underlying cause is a loose or damaged connector, the error will return during normal use. A reset should be used as a diagnostic step, not a permanent fix.

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