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Error code reference

Frigidaire Refrigerator Error Code Er SS

Short or disconnection of pantry sensor.

Short or disconnection of pantry sensor.

First step from the service manual

Check if the connection is loose; measure resistance between pins 3 & 6 of Housing-A (BN to BN), expected 6–300 kΩ.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What Er SS means on a Frigidaire refrigerator

The Er SS error code on a Frigidaire refrigerator indicates a fault with the pantry sensor, specifically a short circuit or an open circuit (disconnection) in the sensor circuit. The pantry sensor is a thermistor responsible for monitoring the temperature inside the pantry or convertible zone of the refrigerator. When the control board cannot receive a valid signal from this sensor, it logs the Er SS fault and may disable or limit temperature regulation in that zone.

Diagnosing this fault begins with inspecting the wiring harness connection at Housing-A, specifically pins 3 and 6, which carry the brown (BN) to brown (BN) wiring for this sensor circuit. The expected resistance across these two pins should fall between 6 kilohms and 300 kilohms at normal ambient conditions. A reading of zero ohms or near-zero indicates a short circuit in the sensor or wiring, while an infinite or open reading points to a broken wire, corroded connector, or a failed thermistor that has lost continuity entirely.

Common root causes include loose connector pins at Housing-A, damaged wiring harness insulation causing a short, or a thermistor that has drifted outside its functional resistance range due to age or moisture exposure. Because the resistance window for a healthy pantry sensor spans 6 to 300 kilohms, any reading outside this range confirms sensor or wiring failure and warrants component replacement. Always inspect the connector seating and wire condition before condemning the thermistor itself.

Source: manufacturer service documentation.

Common causes of Er SS

  1. 01

    Loose or unseated connector at Housing-A

    Wiring / connection

    The connector at pins 3 and 6 of Housing-A may have worked loose over time, breaking the circuit. Reseating the connector firmly and re-checking resistance is the first diagnostic step.

  2. 02

    Failed pantry thermistor

    Part replacement

    The pantry sensor thermistor may have failed, producing a resistance reading outside the 6 to 300 kilohm range. A reading of zero or infinite resistance at pins 3 and 6 confirms the thermistor needs replacement.

  3. 03

    Damaged or shorted wiring harness

    Part replacement

    The brown-to-brown wire pair running to the pantry sensor can develop a short if the insulation is pinched, chafed, or damaged by moisture. Inspect the full length of the harness for visible damage.

  4. 04

    Corroded connector pins

    Wiring / connection

    Moisture inside the fresh food compartment can cause corrosion on the connector pins at Housing-A, increasing resistance or breaking continuity entirely. Inspect the pins visually and clean or replace the connector if corrosion is present.

  5. 05

    Control board unable to read sensor signal

    Part replacement

    If the wiring and thermistor both test within specification but the error persists, the main control board may have a fault on the sensor input circuit. This is the least common cause and should only be considered after all other components are confirmed good.

See the test procedure for each cause

Frequently asked questions about Er SS

What does Er SS mean on a Frigidaire refrigerator?
Er SS indicates a short circuit or disconnection in the pantry sensor circuit. The control board is not receiving a valid resistance signal from the thermistor that monitors the pantry compartment temperature. Resistance measured between pins 3 and 6 of Housing-A should read between 6 and 300 kilohms for the sensor to be considered functional. Any reading outside that range points to a wiring or sensor fault.
Can I fix the Er SS error code myself?
Some causes of Er SS are DIY-friendly, particularly a loose connector at Housing-A, which simply requires reseating the plug and confirming resistance with a multimeter. If the thermistor has failed or the wiring harness is damaged, replacing those components requires basic electrical skills and the correct replacement parts. If you are not comfortable using a multimeter or handling appliance wiring, a qualified technician should perform the repair.
Is it safe to keep using my refrigerator when Er SS is displayed?
The Er SS fault means the pantry zone temperature is not being properly monitored, which can lead to inconsistent cooling in that compartment. Food stored specifically in the pantry section may not be kept at the intended temperature. It is best to address the fault promptly, though the main refrigerator and freezer compartments may continue to operate normally depending on your model.
How much does it cost to repair an Er SS error on a Frigidaire refrigerator?
If only the connector needs reseating, there is no parts cost involved. A replacement pantry thermistor sensor typically costs between $15 and $60 depending on the model. If a technician is needed for diagnosis and installation, total repair costs including labor generally range from $100 to $250. A damaged wiring harness can add to that cost if an extended section needs replacement.
Will resetting the refrigerator clear the Er SS code?
A power reset, done by unplugging the unit for a few minutes and restoring power, may temporarily clear the error code from the display. However, if the underlying fault with the pantry sensor or wiring is still present, the Er SS code will return. A reset alone does not repair a failed thermistor or a damaged connector, so the root cause must be diagnosed and corrected for the code to clear permanently.

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