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Error code reference

Frigidaire Refrigerator Error Code SH (FZ)

Shorted freezer (FZ) thermistor detected.

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What the SH (FZ) error code actually means

Your Frigidaire refrigerator is displaying this code because the sensor that measures temperature inside the freezer is sending a faulty reading, specifically one that suggests a short circuit in the sensor or its wiring. This means the refrigerator cannot reliably track how cold the freezer is, which could affect food preservation. A technician will need to inspect the wiring and the sensor itself to determine what needs to be repaired.

Diagnostic procedure

The full SH (FZ) procedure

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1
First diagnostic step
Check for pin back-outs, pinched or damaged wires before replacing components.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of SH (FZ)

Ranked by how often they cause this code
  1. 1Damaged or pinched wiring harness
  2. 2Pin back-out at connector
  3. 3Failed freezer thermistor
  4. 4Moisture or ice intrusion at connector
  5. 5Faulty control board

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Questions people ask about SH (FZ)

What does SH (FZ) mean on a Frigidaire refrigerator?
SH (FZ) means the control board has detected a shorted freezer thermistor circuit. The thermistor is the sensor that monitors temperature inside the freezer compartment. When the board reads an abnormally low resistance from that circuit, it logs this fault code to indicate that temperature sensing is unreliable. The issue may be in the thermistor itself or in the wiring connected to it.
Is it safe to keep using my refrigerator while the SH (FZ) code is active?
Operating the refrigerator with an active SH (FZ) code is not recommended for extended periods. Because the control board cannot accurately read the freezer temperature, the compressor and fans may run incorrectly, leading to temperature swings that can compromise food safety. It is best to address the fault promptly and use a standalone thermometer to monitor freezer temperature in the meantime.
How much does it cost to repair a Frigidaire refrigerator showing the SH (FZ) code?
Repair costs vary depending on what is causing the fault. If only a wiring repair or connector reseating is needed, labor costs may be relatively modest, typically in the range of $75 to $150 for a service call. Replacing the freezer thermistor is generally an inexpensive parts repair, with the part itself often ranging from $15 to $50 plus labor. A control board replacement, if required, can bring total repair costs to $200 to $400 or more depending on the model and service rates in your area.
Can I fix the SH (FZ) error code myself?
Some causes of this error are DIY-accessible, such as inspecting visible wiring for damage, reseating connector pins, and checking for ice buildup around the thermistor harness. However, accurately diagnosing a shorted thermistor versus a wiring fault requires a multimeter to measure resistance values. If you are not comfortable working with electrical components or accessing the freezer's internal wiring, a qualified technician should perform the diagnosis.
Will resetting the refrigerator clear the SH (FZ) error code?
A power reset may temporarily clear the displayed code, but if the underlying wiring fault or thermistor failure is still present, the SH (FZ) code will return once the control board re-evaluates the circuit. A reset is useful for confirming whether the fault is intermittent, but it does not repair the root cause and should not be treated as a fix.

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