mypros+
Error code reference

Hotpoint Refrigerator Error Code --

Freezer too warm or powered the first time.

Hotpoint codesHotpoint refrigerator codes

Freezer too warm or powered the first time.

First step from the service manual

Press RESET button to turn off alarm and wait about 6 hours for correct temperature inside the freezer.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for --.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What -- means on a Hotpoint refrigerator

The double dash (--) alert on a Hotpoint refrigerator indicates that the freezer compartment temperature is either too warm or that the unit has just been powered on for the first time. This is not a component failure code in the traditional sense. Instead, it is a status condition that reflects the freezer's inability to confirm it has reached and maintained its target temperature. When a refrigerator is first plugged in or after a power interruption, the internal temperature may be well above the freezer's set point, triggering this condition automatically.

The alarm is tied to the temperature monitoring system, which continuously reads the freezer compartment sensor. If the sensor detects temperatures above the acceptable threshold for a sustained period, the unit flags the condition and activates an audible or visual alert. This can occur because the refrigerator has not yet completed its initial cool-down cycle, which typically requires approximately 6 hours under normal operating and ambient conditions.

The primary response is to press the RESET button to silence the alarm, then allow the unit to run undisturbed for around 6 hours. During this period, avoid opening the freezer door frequently, as each opening allows warm air to enter and delays the cool-down process. If the alert persists well beyond the initial 6-hour window, the issue may shift from a normal startup condition to a potential problem with the sealed refrigerant system, door gaskets, or the temperature sensor itself.

Source: manufacturer service documentation.

Common causes of --

  1. 01

    Initial power-on or first use

    Wiring / connection

    When the refrigerator is plugged in for the first time, the freezer compartment starts at room temperature and needs several hours to cool down. This alert is expected and will clear once the freezer reaches its target temperature.

  2. 02

    Recent power outage or interruption

    Wiring / connection

    A power outage causes the freezer to warm up. Once power is restored, the unit triggers this alert until it completes a new cool-down cycle. Pressing RESET and waiting 6 hours typically resolves it.

  3. 03

    Door left open or frequently opened

    Wiring / connection

    Leaving the freezer door ajar or opening it repeatedly allows warm air to enter, preventing the compartment from reaching or holding its target temperature. Check the door and its seal to ensure it is closing fully.

  4. 04

    Worn or damaged door gasket

    Part replacement

    A deteriorated door gasket fails to create an airtight seal, allowing warm air to continually enter the freezer and keeping temperatures above the set point. Inspect the gasket for cracks, tears, or sections that no longer press firmly against the cabinet.

  5. 05

    Low refrigerant or sealed system issue

    Part replacement

    If the alert persists well beyond the initial 6-hour cool-down period and the compressor is running continuously, the refrigerant charge or sealed system components may need professional evaluation. This is a less common cause but should be considered if all other factors are ruled out.

See the test procedure for each cause

Frequently asked questions about --

What does -- mean on a Hotpoint refrigerator?
The -- alert on a Hotpoint refrigerator means the freezer compartment is too warm or the unit was just powered on for the first time. The refrigerator's temperature monitoring system has detected that the freezer has not yet reached its target temperature. This is a normal condition during initial startup and typically resolves on its own within about 6 hours.
How do I fix the -- alert on my Hotpoint refrigerator?
Press the RESET button to turn off the alarm, then allow the refrigerator to run undisturbed for approximately 6 hours. Keep the freezer door closed as much as possible during this time to speed up the cool-down process. If the alert is still present after 6 hours, check the door gasket for a proper seal and confirm the compressor is running.
Is it safe to store food in my Hotpoint freezer while the -- alert is showing?
During the initial cool-down period right after first use or after a power outage, the freezer temperature may be too warm to safely store perishable food. Wait until the unit has completed its cool-down cycle, approximately 6 hours, and confirm the compartment is at a safe freezing temperature before loading it with food. If the alert appeared suddenly while food was already stored, check whether items remain frozen solid.
Will pressing RESET clear the -- alert permanently on a Hotpoint refrigerator?
Pressing RESET silences the alarm but does not override the temperature monitoring system. Once the freezer reaches and holds its correct operating temperature, the alert condition is cleared automatically. If the underlying temperature issue is not resolved, such as a faulty gasket or a sealed system problem, the alert may return.
How much does it cost to repair a Hotpoint refrigerator that keeps showing the -- alert?
If the alert clears after the initial 6-hour cool-down, there is no repair cost involved. If a door gasket replacement is needed, parts and labor typically range from around $50 to $150 depending on the model and service rates in your area. A sealed system repair or refrigerant service is more involved and can range from $200 to $600 or more, requiring a certified technician.

Related Hotpoint refrigerator codes

All Hotpoint refrigerator codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass