mypros+
Error code reference

Hotpoint Refrigerator Error Code --

Freezer too warm or powered the first time.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the -- error code actually means

Your Hotpoint refrigerator is showing this alert because the freezer is not yet cold enough, either because it was just plugged in or because the temperature rose too high. This is normal when the unit is first started up. Press the RESET button to turn off the alarm, then give the refrigerator about 6 hours to reach the correct temperature on its own.

Diagnostic procedure

The full -- procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press RESET button to turn off alarm and wait about 6 hours for correct temperature inside the freezer.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock -- procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of --

Ranked by how often they cause this code
  1. 1Initial power-on or first use
  2. 2Recent power outage or interruption
  3. 3Door left open or frequently opened
  4. 4Worn or damaged door gasket
  5. 5Low refrigerant or sealed system issue

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about --

What does -- mean on a Hotpoint refrigerator?
The -- alert on a Hotpoint refrigerator means the freezer compartment is too warm or the unit was just powered on for the first time. The refrigerator's temperature monitoring system has detected that the freezer has not yet reached its target temperature. This is a normal condition during initial startup and typically resolves on its own within about 6 hours.
Is it safe to store food in my Hotpoint freezer while the -- alert is showing?
During the initial cool-down period right after first use or after a power outage, the freezer temperature may be too warm to safely store perishable food. Wait until the unit has completed its cool-down cycle, approximately 6 hours, and confirm the compartment is at a safe freezing temperature before loading it with food. If the alert appeared suddenly while food was already stored, check whether items remain frozen solid.
How much does it cost to repair a Hotpoint refrigerator that keeps showing the -- alert?
If the alert clears after the initial 6-hour cool-down, there is no repair cost involved. If a door gasket replacement is needed, parts and labor typically range from around $50 to $150 depending on the model and service rates in your area. A sealed system repair or refrigerant service is more involved and can range from $200 to $600 or more, requiring a certified technician.
How do I fix the -- alert on my Hotpoint refrigerator?
Press the RESET button to turn off the alarm, then allow the refrigerator to run undisturbed for approximately 6 hours. Keep the freezer door closed as much as possible during this time to speed up the cool-down process. If the alert is still present after 6 hours, check the door gasket for a proper seal and confirm the compressor is running.
Will pressing RESET clear the -- alert permanently on a Hotpoint refrigerator?
Pressing RESET silences the alarm but does not override the temperature monitoring system. Once the freezer reaches and holds its correct operating temperature, the alert condition is cleared automatically. If the underlying temperature issue is not resolved, such as a faulty gasket or a sealed system problem, the alert may return.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass