Kenmore Cooktop Error Code EXX

EXX is a general fault code format on Kenmore induction cooktops where the letter E appears in the cooking zone LEDs and a specific number appears on the main control display. Together they identify a fault detected by the main control board. The numeric portion of the code identifies the specific type of fault. Recording the full code before resetting power is important for accurate diagnosis.

No, you should not continue using the cooktop while an EXX error code is active. The cooktop displays this code to indicate a fault condition that could affect safe operation. Turn off the power supply to the unit and do not operate it until the fault has been diagnosed and resolved.

The first step, a power cycle reset, is safe to perform yourself by turning off the breaker and restoring power. If the fault recurs after resetting, further diagnosis requires identifying the specific numeric fault code and tracing it to the responsible component. Induction cooktop repairs beyond a basic reset involve high-voltage circuitry and should be handled by a qualified appliance technician. Kenmore customer support can be reached at 1-800-4-MY-HOME for guidance.

A power cycle reset will sometimes clear the EXX error if the underlying cause was a temporary condition such as a voltage disturbance or a brief overtemperature event. To reset, turn off power to the cooktop at the circuit breaker, wait a moment, and restore power. If the same fault code reappears after resetting, the underlying problem has not been resolved and further diagnosis is needed.

Repair costs vary widely depending on which component has failed. A service call and diagnosis alone can range from $75 to $150. If the main control board requires replacement, parts and labor combined can range from $200 to $500 or more depending on the specific model. Simpler causes such as sensor replacement are typically less expensive.