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Error code reference

Kenmore Dishwasher Error Code 1-2

Damaged or corrupted memory on control board; incompatible software components inside micro.

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What the 1-2 error code actually means

Your dishwasher's main control board has detected a problem with its internal memory, similar to a computer encountering corrupted data. The board's built-in software is not functioning correctly, so the dishwasher has stopped running to prevent unpredictable behavior. This is not a problem with a sensor or a mechanical part, but rather an internal issue with the control board itself.

Diagnostic procedure

The full 1-2 procedure

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1
First diagnostic step
Unplug dishwasher or disconnect power. Replace control board.
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Most common causes of 1-2

Ranked by how often they cause this code
  1. 1Corrupted control board memory
  2. 2Incompatible or mismatched software components on the micro
  3. 3Physical damage to control board memory hardware

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Questions people ask about 1-2

What does error code 1-2 mean on a Kenmore dishwasher?
Error code 1-2 means the control board has detected damaged or corrupted memory, or incompatible software components within its microcontroller. This is an internal fault with the control board itself, not a sensor or plumbing problem. The board cannot operate reliably in this state and must be replaced.
Can I still use my Kenmore dishwasher when error code 1-2 is showing?
No, you should not continue running the dishwasher with code 1-2 active. A control board with corrupted or incompatible memory may not correctly manage water fill, drain timing, or heating elements, which can lead to flooding, incomplete cycles, or other damage. Stop using the appliance until the control board is replaced.
Will resetting my Kenmore dishwasher clear error code 1-2?
No, a simple reset will not clear error code 1-2. Because this code reflects actual physical or firmware damage inside the control board's microcontroller memory, cycling power or pressing button sequences will not resolve the underlying fault. The error will return immediately or at next startup until the control board is replaced.
How do I fix error code 1-2 on a Kenmore dishwasher?
The fix for error code 1-2 is to disconnect power to the dishwasher and replace the main control board. There is no software reset or reprogramming option available for this fault because the problem is inside the board's own microcontroller memory. Order a replacement control board that matches your specific Kenmore model number, or have a technician source and install it.
How much does it cost to fix error code 1-2 on a Kenmore dishwasher?
A replacement Kenmore dishwasher control board typically costs between $100 and $250 for the part, depending on the model. If you hire a technician, expect to add $75 to $150 for labor. Replacing the control board is a moderate DIY repair that requires disconnecting wiring harnesses and mounting the new board, which many homeowners with basic appliance repair experience can complete in under an hour.

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