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Error code reference

KitchenAid Microwave Error Code F6E5

No cavity size command

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What the F6E5 error code actually means

Your KitchenAid microwave is showing this error because the internal control board does not have the cavity size information it needs to run the appliance. This is usually a setup step that was skipped after a control board replacement or a power issue wiped the settings. A technician can fix it by entering a diagnostic mode and programming the correct cavity size into the control.

Diagnostic procedure

The full F6E5 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Enter Diagnostics mode. Control should power up in cavity size select mode. Use key #6 (down) and #3 (up) to locate cavity size, press START to accept.
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Most common causes of F6E5

Ranked by how often they cause this code
  1. 1Control board replaced without programming
  2. 2Power surge or outage wiped control memory
  3. 3Cavity size programming not completed during initial installation
  4. 4Defective control board unable to retain settings

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Questions people ask about F6E5

What does F6E5 mean on a KitchenAid microwave?
F6E5 means the control board has not been programmed with a cavity size command and does not know what size unit it is controlling. This is a required configuration setting for the microwave to operate. It most often appears after a control board replacement or after a power event clears the board's memory. The fix involves entering diagnostics mode and selecting the correct cavity size using the keypad.
Will resetting the microwave clear the F6E5 error?
A simple power reset will not clear F6E5 because the error is caused by missing configuration data, not a temporary fault. Cutting power and restoring it will just result in the same error appearing again. The only way to clear it is to complete the cavity size programming through diagnostics mode so the control board has the required information stored.
How much does it cost to fix a KitchenAid microwave F6E5 error?
If the issue is simply unprogrammed cavity size data, the repair may only require a service call fee, typically in the range of $75 to $150, since no parts are needed. If the control board is defective and cannot retain the programmed setting, a replacement board plus labor could bring the total cost to somewhere between $200 and $400 or more depending on the model and local labor rates.
Can I fix F6E5 on my KitchenAid microwave myself?
The cavity size programming procedure requires entering a diagnostics mode and using specific keypad buttons (#6 to scroll down, #3 to scroll up) to locate and accept the correct cavity size with the START key. A knowledgeable DIYer or technician comfortable with appliance diagnostics can perform this step. However, if the error returns after programming, the control board likely needs to be replaced, which is a more involved repair.
Is it safe to use my KitchenAid microwave while F6E5 is displayed?
The microwave will not operate normally while F6E5 is active because the control board lacks the configuration it needs to manage cooking functions correctly. You should not attempt to bypass or force the unit to run in this state. The programming step is straightforward and should be completed before using the appliance.

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