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Error code reference

KitchenAid Refrigerator Error Code PO

Power outage indicator-the power supply to the refrigerator was cut off and the freezer temperature has risen to 18°F (-8°C) or higher.

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What the PO error code actually means

The PO code means your KitchenAid refrigerator lost power at some point and the freezer warmed up to 18°F or above while the power was out. It is simply the refrigerator's way of letting you know this happened so you can check whether your frozen food is still safe. You can clear the message by pressing the MEASURED FILL button under Confirm on the control panel.

Diagnostic procedure

The full PO procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Acknowledge the power outage by pressing MEASURED FILL button under 'Confirm' to clear the display and return to the Home screen.
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Most common causes of PO

Ranked by how often they cause this code
  1. 1Electrical power outage
  2. 2Accidental unplugging or tripped circuit breaker
  3. 3Loose or intermittent power connection
  4. 4Faulty wall outlet or GFCI trip

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Questions people ask about PO

What does PO mean on a KitchenAid refrigerator?
PO stands for Power Outage on a KitchenAid refrigerator. It indicates that the unit lost power at some point and the freezer temperature rose to 18°F (-8°C) or higher during that time. The code is an informational alert, not a component fault. It is the refrigerator's way of flagging a potential food safety concern after a power interruption.
Is my food safe to eat after the PO code appears?
The PO code means your freezer reached 18°F (-8°C) or warmer during the outage. Food safety depends on how high temperatures actually climbed and for how long. As a general guideline, fully frozen food that still contains ice crystals is typically safe, but any food that thawed completely should be evaluated carefully before consuming. When in doubt, discard perishables.
How much does it cost to fix a PO error on a KitchenAid refrigerator?
In the vast majority of cases, the PO code costs nothing to resolve because it simply requires pressing the Confirm button to acknowledge the outage. If the root cause turns out to be a damaged power cord, a faulty outlet, or an electrical issue in the home, repair costs for those items can range from $20 to $200 or more depending on what needs attention. No refrigerator parts are typically needed to address a standard PO alert.
How do I clear the PO code on my KitchenAid refrigerator?
Press the MEASURED FILL button located under the Confirm label on the control panel. This acknowledges the power outage event and returns the display to the normal Home screen. No further reset procedure or service action is required, as the code is informational only.
Will pressing the Confirm button fix the problem or just clear the display?
Pressing the MEASURED FILL button under Confirm only clears the PO notification from the display. It does not repair any underlying issue. Since PO is not a component fault, there is nothing to repair in most cases. If you suspect the power interruption was caused by a loose connection or a tripping breaker rather than a utility outage, those conditions should be investigated separately.

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