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Error code reference

KitchenAid Refrigerator Error Code SH

Thermistor or sensor measurement is higher than the HOT limit, indicating a short circuit condition.

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What the SH error code actually means

The SH code means your KitchenAid refrigerator's temperature sensor is sending a signal that looks like an extreme overheating condition, usually because of a wiring short or a failed sensor. The refrigerator may not actually be overheating, but the sensor is giving the control board bad information. A technician will need to test the sensor and its wiring to find and fix the problem.

Diagnostic procedure

The full SH procedure

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1
First diagnostic step
Check thermistor wiring and connections for short circuit; replace thermistor if defective.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of SH

Ranked by how often they cause this code
  1. 1Shorted thermistor sensor
  2. 2Pinched or damaged wiring harness
  3. 3Corroded or damaged connector pins
  4. 4Faulty control board

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Questions people ask about SH

What does SH mean on a KitchenAid refrigerator?
SH indicates that a thermistor or temperature sensor is reading above the maximum allowable limit, which the control board interprets as a short circuit condition. The sensor's resistance has dropped so low that the board sees it as an extreme high-temperature signal. This is typically caused by a failed thermistor or a short in the wiring harness connected to it. The refrigerator may still be cooling normally despite the error.
Is the SH error code on my KitchenAid refrigerator a safety concern?
The SH code is a sensor fault, not necessarily a sign that the refrigerator is actually overheating. However, if the control board cannot get accurate temperature readings, it may not regulate cooling correctly, which could affect food safety over time. It is best to address the code promptly and monitor the actual compartment temperatures in the meantime.
Will resetting my KitchenAid refrigerator clear the SH error code?
Performing a reset by unplugging the refrigerator for a few minutes may temporarily clear the SH code, but it will return if the underlying short circuit has not been repaired. The code is triggered by an ongoing hardware condition, not a software glitch, so a reset alone is not a fix. The thermistor and its wiring must be inspected and repaired or replaced to resolve the fault permanently.
Can I fix the SH error code myself?
A knowledgeable DIYer can start by inspecting the thermistor wiring harnesses and connectors for visible damage, pinching, or corrosion. Using a multimeter to test thermistor resistance is the next step, and if the sensor reads near zero ohms, replacing it is a straightforward repair. If the wiring and sensor both test correctly, diagnosing a faulty control board typically requires more advanced tools and experience.
How much does it cost to repair the SH error code on a KitchenAid refrigerator?
If only the thermistor needs replacement, repair costs including parts and labor typically range from $100 to $250 depending on the sensor location and local labor rates. If the wiring harness requires repair or replacement, costs can be slightly higher. A control board replacement, if needed, is the most expensive scenario and can range from $250 to $500 or more.

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