mypros+
Error code reference

KitchenAid Refrigerator Error Code SH + RC compartment sensor shorted or open

RC compartment sensor shorted or open circuit detected.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the SH + RC compartment sensor shorted or open error code actually means

Your KitchenAid refrigerator has detected a problem with one of its internal temperature sensors, which is either sending a faulty signal or not sending any signal at all. This means the refrigerator cannot accurately monitor the temperature in that section. A technician will need to check the sensor and its wiring to restore normal cooling operation.

Diagnostic procedure

The full SH + RC compartment sensor shorted or open procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock SH + RC compartment sensor shorted or open procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of SH + RC compartment sensor shorted or open

Ranked by how often they cause this code
  1. 1Faulty RC compartment temperature sensor
  2. 2Damaged or disconnected wiring harness
  3. 3Ice buildup around the sensor or connector
  4. 4Moisture or corrosion at the connector
  5. 5Failed main control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about SH + RC compartment sensor shorted or open

What does SH + RC compartment sensor shorted or open mean on a KitchenAid refrigerator?
This code means the control board has detected an electrical fault in the RC compartment temperature sensor. The sensor is either shorted, producing a resistance reading that is too low, or open, producing no readable signal at all. Either condition prevents the refrigerator from accurately monitoring temperature in that zone. The fault can originate from the sensor itself, its wiring, or the control board.
Is it safe to keep using my refrigerator while the SH + RC code is active?
Operating the refrigerator with an active sensor fault is not recommended for extended periods. Without accurate temperature data from the RC compartment, the control board cannot regulate that zone properly, which could result in food temperatures rising into unsafe ranges. It is best to address the fault promptly and store perishable items elsewhere in the meantime.
How much does it cost to repair the SH + RC error code on a KitchenAid refrigerator?
Repair costs vary depending on the root cause. A replacement compartment temperature sensor is generally an affordable part, typically in the range of $15 to $60, while a main control board can cost significantly more, often between $100 and $300 or higher for the part alone. Adding professional labor, total repair costs can range from around $100 to $400 or more depending on the specific failure and your location.
Can I fix the SH + RC error code myself?
Some causes are accessible to a knowledgeable DIYer, such as reseating a loose connector, inspecting wiring for visible damage, or manually defrosting ice buildup around the sensor. However, accurately diagnosing whether the sensor or control board has failed requires a multimeter to measure sensor resistance and check wiring continuity. If the sensor itself needs replacement, it is a moderately involved repair that requires accessing the interior of the refrigerator compartment.
Will resetting the refrigerator clear the SH + RC error code?
A power reset by unplugging the refrigerator for a few minutes may temporarily clear the displayed code, but if the underlying sensor or wiring fault still exists, the error will return once the control board re-evaluates the sensor circuit. A reset is useful for confirming whether the fault is intermittent, but it does not repair the root cause.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass