mypros+
Error code reference

LG Dishwasher Error Code EI

Error code displayed on the dishwasher indicating a trouble condition (listed among displayable error codes).

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the EI error code actually means

The EI code means your LG dishwasher has detected water in a place where it should not be, usually in the bottom tray beneath the tub. The dishwasher stops running to protect your floor and cabinets from water damage. You will need to find and fix the source of the leak before the dishwasher will operate normally again.

Diagnostic procedure

The full EI procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Refer to the troubleshooting guide.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock EI procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of EI

Ranked by how often they cause this code
  1. 1Water in the base pan triggering the leak sensor
  2. 2Leaking or worn door gasket
  3. 3Faulty water inlet valve
  4. 4Loose or cracked water supply or drain hose
  5. 5Leaking pump seal or sump assembly

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about EI

What does EI mean on a LG dishwasher?
EI is an error code indicating that the dishwasher has detected water in the base pan, which is the tray beneath the main tub. A leak sensor or float in that area signals the control board to display EI and stop operation. The code is designed to prevent water damage to your floor and cabinetry. The underlying leak must be found and repaired before the dishwasher will run again.
Is it safe to use my LG dishwasher when the EI code is showing?
No, you should not attempt to run the dishwasher while EI is displayed. The code indicates that water has already leaked into the base of the appliance, and continuing to operate it could cause further water damage to your floor or cabinets. In some cases, water near electrical components can also create a safety risk. Wait until the leak is repaired and the base pan is dry before resuming use.
How much does it cost to repair an EI error on an LG dishwasher?
Repair costs vary depending on the root cause. Replacing a door gasket is typically one of the less expensive fixes, often ranging from $20 to $80 for the part plus labor if a technician is involved. A faulty inlet valve or pump seal replacement can run anywhere from $80 to $250 or more depending on parts and labor rates in your area. If the base pan water is simply due to a loose hose connection, tightening it yourself may cost nothing at all.
How do I fix the EI error code on my LG dishwasher?
Start by removing the kickplate at the bottom front of the dishwasher and checking for water in the base pan. Soak up or drain any standing water you find, then inspect the door gasket, inlet valve, and all hose connections for signs of leaking. Once the leak source is repaired and the base pan is fully dry, the sensor should reset and allow normal operation. If you cannot locate the leak yourself, a technician can perform a more thorough inspection of internal components like the pump seal and sump.
Will resetting the LG dishwasher clear the EI error code?
A reset may temporarily clear the display, but the EI code will return if water is still present in the base pan or if the underlying leak has not been fixed. The leak sensor will trigger the code again as soon as it detects moisture. A reset alone is not a repair and should only be performed after the source of the leak has been identified and corrected.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass