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Error code reference

LG Heat Pump Error Code 21

DC peak

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What the 21 error code actually means

Your LG heat pump has detected a serious electrical problem in the module that controls the compressor motor, and it has happened at least three times within the past hour. The unit has shut itself down to prevent damage. This is not a simple reset situation and usually requires a technician to inspect the electrical components and the compressor.

Diagnostic procedure

The full 21 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check IPM terminal connections; remove all cables from compressor and check if CH21 recurs; check for water leakage into IPM signal terminal.
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Most common causes of 21

Ranked by how often they cause this code
  1. 1Loose or corroded IPM terminal connections
  2. 2Water intrusion into IPM signal terminals
  3. 3Compressor winding fault or mechanical failure
  4. 4IPM over-temperature due to inadequate heat sinking
  5. 5Failed IPM module

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Questions people ask about 21

What does 21 mean on a LG heat_pump?
Error code 21, displayed as CH21 on LG heat pumps, indicates a DC peak fault involving the Intelligent Power Module (IPM). The fault is triggered by an over-current condition, an over-temperature condition in the IPM, or a compressor malfunction that has occurred three times within one hour. The unit locks out to protect internal components from further damage.
Is it safe to keep running my LG heat pump with error code 21 active?
No. The unit has already detected a serious electrical fault three times within one hour and has shut down for protection. Attempting to force the system to run while this fault is active risks further damage to the IPM, the compressor, or the control board. Keep the unit off until the fault is properly diagnosed and resolved.
How much does it cost to repair error code 21 on an LG heat pump?
Repair costs vary widely depending on the root cause. A simple terminal cleaning or reseating of connections may only involve a service call fee, typically in the range of $80 to $150. Compressor replacement is the most expensive outcome, often ranging from $800 to $2,000 or more depending on the unit size and labor rates. IPM board replacement generally falls somewhere in between, often in the $300 to $700 range for parts and labor.
Can I fix error code 21 on my LG heat pump myself?
Some basic checks, such as inspecting IPM terminal connections for looseness or moisture, can be performed by a knowledgeable DIYer. However, testing compressor windings, evaluating the IPM for internal faults, and working around high-voltage DC bus circuitry involves serious electrical hazards. Most repairs that go beyond visual inspection should be handled by a qualified technician.
Will resetting my LG heat pump clear error code 21?
A power reset may temporarily clear the fault and allow the unit to restart, but if the underlying problem is still present, the unit will trip again and re-display CH21. Because the code requires three fault events within one hour, a reset without fixing the root cause simply delays the lockout. The fault must be diagnosed and corrected to achieve a lasting resolution.

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