mypros+
Error code reference

LG Heat Pump Error Code Ax

Indoor unit EVAP IN sensor breakaway error (x = indoor unit address).

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Ax error code actually means

This error means one of the temperature sensors inside your indoor unit has come loose from where it is supposed to be attached. Because the sensor is no longer in the right position, the system cannot accurately read temperatures and has shut down to protect itself. A technician needs to reattach the sensor to its proper location to get the system running again.

Diagnostic procedure

The full Ax procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check breakaway of indoor unit EVAP IN sensor and reassemble.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Ax procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Ax

Ranked by how often they cause this code
  1. 1Sensor physically dislodged from mounting clip
  2. 2Improper reassembly after prior service
  3. 3Damaged or broken sensor retaining clip
  4. 4Sensor lead wire too short or incorrectly routed
  5. 5Failed or damaged EVAP IN sensor

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Ax

What does Ax mean on a LG heat_pump?
The Ax code on an LG heat pump signals an EVAP IN sensor breakaway error on the indoor unit at address "x." This means the evaporator inlet temperature sensor on that specific indoor unit has come loose from its mounting position. The system flags this condition because inaccurate temperature readings from a dislodged sensor can compromise refrigerant control and system performance.
Is it safe to keep running my heat pump while the Ax error is active?
It is not recommended to continue operating the system while this error is present. A dislodged EVAP IN sensor means the control board is receiving inaccurate temperature data, which can cause improper refrigerant metering or compressor operation. Running the system in this condition could reduce efficiency or potentially cause component damage over time.
How much does it cost to repair an Ax error on an LG heat pump?
If the repair involves only reseating the sensor with no parts needed, labor costs for a service call typically range from around $75 to $200 depending on your location and the technician. If the retaining clip or the sensor itself is damaged and requires replacement, total costs including parts and labor could range from $150 to $400 or more. Getting a quote from a qualified technician after diagnosis will give you the most accurate estimate.
Can I fix the Ax error myself, or do I need a technician?
In some cases, a knowledgeable DIYer comfortable with opening an indoor air handler can inspect and reseat the sensor. However, accessing the evaporator section of a heat pump indoor unit often requires removing panels and working near the coil and refrigerant lines. If you are not familiar with the unit's interior layout, having a qualified technician perform the inspection and reassembly is the safer choice.
Will resetting the heat pump clear the Ax error code?
A simple power reset will not resolve the Ax error if the sensor remains out of position. The code will return as soon as the system restarts and detects the breakaway condition again. The sensor must be physically reseated in its mounting clip or bracket before the error will clear permanently.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass