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Error code reference

LG Heat Pump Error Code CH14

Problem in Flow Switch (open while water pump running, or closed while pump not running).

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What the CH14 error code actually means

Your heat pump has detected a problem with the sensor that checks whether water is flowing through the system. Either water is not moving when it should be, or the sensor itself has failed. This is a safety shutdown to prevent damage to the unit.

Diagnostic procedure

The full CH14 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Check if water pump is running (feel for vibration on terminal box); verify pressure gauge reads 1.5-2.0 bar; check flow switch electrical continuity.
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Most common causes of CH14

Ranked by how often they cause this code
  1. 1Low system water pressure
  2. 2Blocked strainer or filter
  3. 3Air trapped in the water circuit
  4. 4Failed or stuck flow switch
  5. 5Water pump failure

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Questions people ask about CH14

What does CH14 mean on a LG heat_pump?
CH14 indicates a flow switch fault in the water circuit. The system has detected either that the flow switch is open while the water pump is running, or that it is closed while the pump is not running. This mismatch triggers a safety shutdown to protect the heat exchanger. The root cause can be low water pressure, a blocked filter, air in the system, or a failed flow switch.
Will resetting the unit clear the CH14 error?
A reset will clear the fault code temporarily, but if the underlying cause is not resolved, CH14 will return as soon as the system restarts and the control board checks the flow switch again. Always diagnose and correct the root cause before resetting, otherwise repeated faults can occur and may cause additional wear on the system.
How much does it cost to repair a CH14 error on an LG heat pump?
Repair costs depend heavily on the cause. If the fix is simply re-pressurizing the system or cleaning a strainer, costs may be minimal, covering only a service call fee in the range of $75 to $150. Replacing a failed flow switch typically adds $50 to $150 in parts. A failed water pump is the most expensive scenario, with parts and labor potentially ranging from $300 to $700 or more depending on the system size and installation complexity.
Can I fix CH14 myself without calling a technician?
Some causes of CH14 are accessible to a knowledgeable DIYer. Checking the system pressure gauge and re-pressurizing to 1.5 to 2.0 bar, bleeding air from the pipework, and cleaning a blocked strainer are all tasks that do not require specialist tools. However, electrical continuity testing of the flow switch and diagnosing a failed pump are better suited to a qualified technician.
Is it safe to keep using my heat pump while CH14 is showing?
No. CH14 is a protective shutdown code, meaning the unit has stopped operating to prevent damage to internal components. Running the system with inadequate water flow can cause the heat exchanger to overheat or freeze, potentially causing costly damage. The fault should be diagnosed and resolved before returning the unit to service.

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