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Error code reference

LG Heat Pump Error Code CH28

DC Link voltage is high.

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What the CH28 error code actually means

Your LG heat pump has detected that the electrical voltage inside its main control and motor drive circuit has gotten too high, which could damage expensive internal components. This is usually related to the power coming into the unit from your home's electrical supply. The system has shut down automatically to protect itself until the issue is resolved.

Diagnostic procedure

The full CH28 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check power source; check wire connections and components; verify DC link voltage per table.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of CH28

Ranked by how often they cause this code
  1. 1High or unstable incoming supply voltage
  2. 2Loose or corroded wiring connections
  3. 3Voltage spikes or grid transients
  4. 4Faulty inverter board capacitors
  5. 5Defective inverter control board

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Questions people ask about CH28

What does CH28 mean on a LG heat_pump?
CH28 means the DC link voltage inside the inverter circuit has been detected as too high. The DC link is the internal high-voltage DC bus that powers the variable-speed compressor drive. LG's control system triggers this fault to protect the inverter components from overvoltage damage. The unit will not operate until the condition is corrected.
Is it safe to keep running my heat pump with a CH28 error?
No. The unit is designed to shut down when CH28 is triggered specifically to prevent damage to the inverter board, power transistors, and capacitors. Attempting to override or ignore this fault and continue operating the system risks permanent damage to expensive internal components and could create a safety hazard.
How much does it cost to repair a CH28 error on an LG heat pump?
Repair costs vary widely depending on the root cause. If the issue is simply an unstable power supply or loose wiring, a service call and minor correction may cost between $100 and $300. If the inverter board or capacitor bank needs replacement, parts and labor costs can range from $400 to over $1,000 depending on the model and component availability.
Can I fix CH28 myself or do I need a technician?
Some basic checks, like inspecting visible wiring connections and verifying the supply voltage at the disconnect, can be done by a knowledgeable homeowner. However, measuring the DC link voltage directly requires working near high-voltage inverter components, which is dangerous without proper training and equipment. If the issue involves the inverter board or capacitors, a licensed HVAC technician should handle the repair.
Will resetting the unit clear the CH28 error?
A power reset may temporarily clear the fault display if the overvoltage condition was caused by a brief voltage spike or transient. However, if the underlying cause, such as high supply voltage, a loose connection, or a failing inverter component, is not corrected, the CH28 code will return. Resetting without diagnosing the root cause is not a permanent fix.

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