mypros+
Error code reference

LG Heat Pump Error Code Dx

OPEN/SHORT error of EVAP IN sensor in indoor unit (x = indoor unit address).

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Dx error code actually means

This error means your LG heat pump's indoor unit is having trouble reading a temperature sensor located at the entry point of its cooling coil. The sensor is either disconnected, broken, or has failed, so the system has shut down that unit to protect itself. A technician will need to inspect the sensor and its wiring to get the system running again.

Diagnostic procedure

The full Dx procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if EVAP IN sensor connector is departed from PCB; measure resistance and compare to table.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Dx procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Dx

Ranked by how often they cause this code
  1. 1Disconnected sensor connector at PCB
  2. 2Failed EVAP IN thermistor (open circuit)
  3. 3Damaged sensor wiring (short circuit)
  4. 4Failed EVAP IN thermistor (short circuit)
  5. 5PCB fault causing false sensor reading

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Dx

What does Dx mean on a LG heat_pump?
The Dx code indicates an OPEN or SHORT error in the EVAP IN (evaporator inlet) temperature sensor of the indoor unit whose address matches the number shown in place of "x". The sensor is responsible for measuring refrigerant temperature at the inlet of the evaporator coil. The system displays this code when the sensor's resistance signal falls outside the acceptable range, pointing to a disconnected connector, broken wiring, or a failed sensor.
Is it safe to keep running my LG heat pump with the Dx error showing?
The system will generally disable or limit operation of the affected indoor unit when this fault is active, which is a protective response. Running the system in this state means that indoor unit cannot properly regulate refrigerant flow, which could stress system components over time. It is best to address the fault promptly rather than continuing to operate with the code present.
Will resetting my LG heat pump clear the Dx error code?
A power reset may temporarily clear the code and allow the unit to restart, but if the underlying sensor fault is still present, the Dx error will return once the PCB performs its startup self-check. Resetting without repairing the root cause does not fix the problem. The code will continue to reappear until the connector, wiring, or sensor is properly inspected and corrected.
Can I fix the Dx error myself on my LG heat pump?
A knowledgeable DIYer can check whether the sensor connector is simply loose or disconnected at the PCB and reseat it, which may clear the code. However, measuring sensor resistance and comparing it to a specification table, tracing wiring for damage, or replacing a faulty thermistor or PCB typically requires technical experience and a multimeter. If the sensor or board needs replacement, a qualified HVAC technician is recommended.
How much does it cost to repair the Dx error on an LG heat pump?
If the fix is simply reseating a loose connector, there may be no parts cost, with labor being the primary expense. Replacing a faulty EVAP IN thermistor sensor typically costs between $20 and $80 for the part, plus labor. If the indoor unit PCB is at fault, board replacement costs can range from $150 to $400 or more for parts, plus additional labor charges.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass