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Error code reference

LG Heat Pump Error Code E171

There is no change of EVAP OUT temperature during the piping check.

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What the E171 error code actually means

Your LG heat pump ran a self-check to make sure refrigerant is moving through the system properly, and something stopped that test from working correctly. The temperature sensor on the evaporator coil did not register any change when it should have, which means refrigerant may not be flowing or the sensor itself may have failed. A technician will need to inspect the sensor, wiring, and refrigerant circuit to find the root cause.

Diagnostic procedure

The full E171 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of E171

Ranked by how often they cause this code
  1. 1Low or empty refrigerant charge
  2. 2Faulty EVAP OUT temperature sensor (thermistor)
  3. 3Closed or partially closed service valve
  4. 4Blocked or stuck expansion valve (EEV)
  5. 5Damaged sensor wiring or loose connector

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Questions people ask about E171

What does E171 mean on a LG heat_pump?
E171 indicates that during the piping check procedure, the LG heat pump detected no change in the evaporator outlet temperature. This tells the control system that refrigerant is either not circulating through the evaporator coil or that the sensor monitoring that point is not reading correctly. The piping check is a built-in diagnostic routine designed to confirm proper refrigerant flow before or during operation.
Is it safe to run my LG heat pump with an E171 error?
Running the system with E171 active is not recommended. The error indicates the heat pump cannot confirm proper refrigerant circulation, and operating under those conditions could cause compressor damage due to inadequate lubrication or cooling. The unit may shut down automatically to protect itself, but powering it down manually until the fault is resolved is the safest approach.
Will resetting my LG heat pump clear the E171 error?
A power reset may temporarily clear the E171 code and allow the unit to restart, but the error will return if the underlying problem is not corrected. Because E171 is triggered during a specific piping check routine, the fault condition that caused it, whether a sensor issue, refrigerant problem, or valve fault, must be identified and repaired before the system will operate reliably without the code returning.
Can I fix E171 on my LG heat pump myself?
Some causes of E171, such as a closed service valve or a loose sensor connector, can be addressed without specialized equipment. However, diagnosing a refrigerant charge issue requires manifold gauges and EPA certification to handle refrigerant legally, and replacing an expansion valve or thermistor requires technical knowledge of the system. Most homeowners will need a qualified HVAC technician to properly diagnose and repair this fault.
How much does it cost to repair an E171 error on an LG heat pump?
Repair costs vary depending on the root cause. A sensor replacement typically ranges from around $75 to $200 including parts and labor. Refrigerant recharge or leak repair can range from $150 to $600 or more depending on the type of refrigerant and amount needed. Expansion valve replacement tends to fall in the $200 to $500 range. A diagnostic service call alone typically costs $75 to $150.

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