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Error code reference

LG Heat Pump Error Code E172

There is a change of EVAP IN temperature of other indoor unit during the piping check.

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What the E172 error code actually means

Your LG heat pump ran a self-check to verify how refrigerant flows through the system, and it detected unexpected temperature changes in one of the indoor units that should not have been affected. This usually means refrigerant is going somewhere it should not be, or there is a problem with a valve or sensor in the system. A technician will need to inspect the refrigerant circuit and indoor unit components to identify the source of the issue.

Diagnostic procedure

The full E172 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E172

Ranked by how often they cause this code
  1. 1Electronic Expansion Valve (EEV) Malfunction
  2. 2Refrigerant Charge Imbalance
  3. 3Incorrect System Configuration or Unit Address Assignment
  4. 4EVAP IN Temperature Sensor Fault
  5. 5Communication Wiring Issue Between Units

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Questions people ask about E172

What does E172 mean on a LG heat_pump?
E172 indicates that during the system's piping check routine, an unexpected change was detected in the evaporator inlet temperature of one of the indoor units that was not supposed to be actively receiving refrigerant flow. This points to a problem with refrigerant distribution, an expansion valve, a temperature sensor, or system configuration in a multi-zone setup. The piping check is a diagnostic sequence the system runs to verify correct refrigerant circuit operation, so this fault means that verification failed.
Is it safe to keep using my heat pump when E172 is displayed?
When E172 is active, the system has flagged a problem with refrigerant distribution that was detected during the piping check. Continuing to operate the system without resolving the issue could result in inefficient operation, inadequate heating or cooling, or potential stress on compressor and valve components. It is advisable to stop the piping check sequence and have the system inspected before resuming normal operation.
How much does it typically cost to repair an E172 fault on an LG heat pump?
Repair costs vary depending on the root cause identified. Diagnostic service calls alone can range from around 80 to 150 dollars. If an electronic expansion valve needs replacement, parts and labor combined can range from 200 to 600 dollars or more depending on the unit model. Refrigerant-related repairs involving charge adjustment may add further costs, especially if a leak is found and must be located and repaired first.
Can I fix E172 myself, or do I need a technician?
Most of the root causes behind E172 require professional diagnosis and repair. Checking and adjusting refrigerant charge, testing electronic expansion valves, and reconfiguring system addressing all require specialized tools and training. A homeowner can check that all communication wiring connections are secure and that no indoor unit has been physically obstructed, but resolving the fault itself will typically require a certified HVAC technician.
Will resetting the system clear the E172 error?
A reset may temporarily clear the E172 fault display, but if the underlying issue such as a faulty EEV, refrigerant imbalance, or sensor problem is not corrected, the error will return the next time a piping check is performed. Resetting without diagnosis does not address the root cause and the system will continue to fail the piping verification routine.

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