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Error code reference

LG Heat Pump Error Code E201

Installed indoor unit number setting error on outdoor unit.

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What the E201 error code actually means

Your LG heat pump's outdoor unit has been told to expect a different number of indoor units than are actually connected to it. This is a setup or configuration issue, not a broken part. A technician needs to check and correct a setting on the outdoor unit to match the actual number of indoor units in your home.

Diagnostic procedure

The full E201 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Compare set values of installed indoor unit numbers with actual installation and correct setting switch.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E201

Ranked by how often they cause this code
  1. 1Incorrect indoor unit count switch setting
  2. 2Indoor unit added or removed after initial setup
  3. 3Incorrect setting applied after control board replacement
  4. 4Commissioning error during initial installation
  5. 5Indoor unit not powering on or communicating

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Questions people ask about E201

What does E201 mean on a LG heat_pump?
E201 indicates that the number of indoor units configured in the outdoor unit's settings does not match the number of indoor units actually connected to the system. This is a configuration error, not a hardware failure. The outdoor unit uses a switch setting to know how many indoor units to communicate with, and that setting needs to be corrected to match the real installation.
Is the E201 error on an LG heat pump a safety hazard?
E201 is a configuration fault and does not represent an immediate safety risk. However, the system may not operate correctly or may not heat and cool all zones properly while this error is active. It should be corrected promptly to restore normal system operation and prevent unnecessary strain on components.
How much does it cost to fix an E201 error on an LG heat pump?
Because E201 is typically a configuration error requiring only a switch adjustment rather than parts replacement, repair costs are generally limited to a service call and labor, which can range from roughly $75 to $200 depending on your location and the technician's rates. If the error is related to a faulty control board that requires replacement, costs can increase significantly, typically ranging from $300 to $700 or more including parts and labor.
How do I fix the E201 error on my LG heat pump?
The fix involves locating the indoor unit number setting switch on the outdoor unit's control board and comparing it to the actual number of indoor units installed. If they do not match, the switch must be adjusted to the correct position. After correcting the switch setting, power cycle the system to allow it to reinitialize. This work involves accessing the outdoor unit's electrical components, so a qualified technician should perform the adjustment.
Will resetting my LG heat pump clear the E201 error?
A simple power reset will not permanently clear E201 if the underlying setting mismatch is not corrected first. The error will return after the system restarts because the outdoor unit will again detect that its configured indoor unit count does not match what is connected. The switch setting must be corrected before a power cycle will result in normal operation.

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