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Error code reference

LG Heat Pump Error Code E284

SUMP TEMP FIXED 3 sensor error (OPEN/SHORT)

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What the E284 error code actually means

Your LG heat pump is showing an error because one of its temperature sensors, located in the sump area of the outdoor unit, is either disconnected or has failed. The system cannot read a valid temperature from that sensor, so it has shut down to protect itself. A technician will need to inspect the sensor wiring and the sensor itself to get the unit running again.

Diagnostic procedure

The full E284 procedure

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1
First diagnostic step
Check sensor connector; measure resistance and compare to table.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E284

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Failed NTC thermistor sensor
  3. 3Damaged or broken sensor wiring
  4. 4Corroded connector terminals
  5. 5Control board input circuit fault

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Questions people ask about E284

What does E284 mean on a LG heat_pump?
E284 indicates a fault with the SUMP TEMP FIXED 3 sensor in the outdoor unit. The control board has detected a signal voltage either above 4.95V (open circuit, reading below -30°C) or below 0.5V (short circuit, reading above 151°C), both of which are outside the valid operating range. The error is only triggered when outdoor ambient temperature is above -10°C. The root cause is typically a disconnected connector, a failed sensor, or damaged wiring.
Is it safe to run my LG heat pump with an E284 error?
The heat pump will typically stop normal operation when E284 is active because the sump temperature data is needed for safe system management. Attempting to force the unit to run without a valid sensor reading could result in inadequate protection of compressor components. It is best to leave the unit off until the sensor fault is resolved.
Will resetting my LG heat pump clear the E284 error?
A power reset may temporarily clear the error code from the display, but the fault will return as soon as the system restarts and the control board detects the same out-of-range voltage on the sensor input. Because E284 reflects an actual hardware problem with the sensor circuit, the underlying issue must be diagnosed and repaired before the error will stay cleared permanently.
Can I fix the E284 error myself?
Some basic checks are within reach for a knowledgeable DIYer, including inspecting the sensor connector for a loose fit or visible corrosion and reseating it firmly. However, measuring sensor resistance and comparing it to the resistance-temperature specification table requires a multimeter and some familiarity with how NTC thermistors behave. Replacing a sensor or diagnosing a control board fault is generally better handled by a certified technician.
How much does it cost to repair an E284 error on an LG heat pump?
If the fix is as simple as reseating a loose connector, there may be no parts cost at all, just a service call fee that typically ranges from $75 to $150 depending on your area. Replacing a faulty sump temperature sensor usually costs between $20 and $80 for the part, plus labor. If the main control board is the cause, board replacement can range from $200 to $600 or more depending on the model.

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