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Error code reference

LG Heat Pump Error Code E296

Main cooling solenoid valve open error.

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What the E296 error code actually means

Your LG heat pump has detected that one of its internal refrigerant control valves is not receiving power properly, likely because the valve itself or the wiring connected to it has a broken connection. The system has stopped running to protect itself from damage. A technician will need to inspect the valve and its wiring to find and fix the broken connection.

Diagnostic procedure

The full E296 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E296

Ranked by how often they cause this code
  1. 1Failed solenoid valve coil
  2. 2Disconnected or corroded wiring connector
  3. 3Broken or damaged wiring harness
  4. 4Faulty control board output

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Questions people ask about E296

What does E296 mean on a LG heat_pump?
E296 indicates an open circuit error in the main cooling solenoid valve. The system's control board is detecting that the electrical circuit through this refrigerant flow control valve is broken, meaning no current can pass through it. The unit shuts down to prevent operational damage until the fault is resolved.
Will resetting my LG heat pump clear the E296 error?
A power reset may temporarily clear the error code, but E296 will return if the underlying open circuit fault in the solenoid valve or its wiring is still present. Resetting the unit without repairing the fault does not fix the problem and could delay a proper diagnosis. The code should be treated as a persistent fault requiring inspection.
How much does it cost to repair an E296 error on an LG heat pump?
Repair costs depend on the failed component. Replacing a solenoid valve coil or wiring harness typically costs between $150 and $400 including parts and labor. If the main control board has failed and requires replacement, costs can range from $400 to $900 or more depending on the specific model and local labor rates. A diagnostic service call is usually required before parts are ordered.
Can I fix E296 on my LG heat pump myself?
Some causes, such as a visibly disconnected wiring connector, can be addressed by a knowledgeable DIYer after safely shutting down the unit. However, diagnosing a failed solenoid coil or control board requires a multimeter and familiarity with reading resistance values. Any work involving refrigerant circuits or internal control boards should be performed by a certified HVAC technician.
Is it safe to run my LG heat pump while E296 is displayed?
No. The unit will typically shut down automatically when E296 is active, and attempting to force operation is not recommended. Running the system with a malfunctioning solenoid valve can result in improper refrigerant flow, which may cause compressor damage or reduced system efficiency. The fault should be diagnosed and repaired before returning the unit to service.

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