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Error code reference

LG Heat Pump Error Code E303

COND-OUT MAIN temperature sensor error OPEN/SHORT.

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What the E303 error code actually means

Your LG heat pump has detected a problem with one of its temperature sensors, specifically the one that monitors the condenser coil outlet. The system cannot read a valid temperature from that sensor, so it has triggered an error to prevent potential damage. A technician will need to check the sensor's wiring connection and test the sensor itself to determine if it needs to be replaced.

Diagnostic procedure

The full E303 procedure

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1
First diagnostic step
Check if sensor connector is separated from PCB; measure resistance across terminals.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E303

Ranked by how often they cause this code
  1. 1Disconnected or loose sensor connector
  2. 2Failed thermistor (OPEN circuit)
  3. 3Shorted thermistor or wiring
  4. 4Corroded or damaged connector pins
  5. 5Faulty PCB sensor input

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Questions people ask about E303

What does E303 mean on a LG heat_pump?
E303 indicates a condenser outlet main temperature sensor fault, specifically an OPEN or SHORT condition detected by the control board. The sensor, which monitors refrigerant temperature at the condenser coil outlet, is sending a signal outside the valid resistance range. This prevents the unit from operating safely until the sensor circuit is restored to normal function.
Is it safe to run my LG heat pump with an E303 error?
It is not advisable to continue operating the unit while the E303 error is active. The condenser outlet temperature sensor provides data the control board uses to protect the compressor and manage refrigerant flow. Operating without a valid sensor reading can lead to undetected high temperatures or refrigerant conditions that may cause compressor damage or other component failures.
Will resetting my LG heat pump clear the E303 error?
A power reset may temporarily clear the error code, but if the underlying sensor fault, such as a failed thermistor or broken wire, is still present, E303 will return once the system reinitializes and rechecks the sensor circuit. A reset is a reasonable first step to rule out a transient fault, but persistent reappearance of the code means the sensor, wiring, or connector requires physical inspection and likely repair.
Can I fix the E303 error myself?
Some basic steps are accessible to a knowledgeable DIYer, such as checking whether the sensor connector has come loose from the PCB and reseating it securely. However, measuring thermistor resistance accurately requires a multimeter and familiarity with the expected resistance values for the sensor. If the sensor or wiring needs replacement, a qualified HVAC technician is recommended, especially since heat pump refrigerant systems require licensed handling.
How much does it cost to repair an E303 error on an LG heat pump?
If the fix is simply reseating a loose connector, there may be no parts cost, only a service call fee which typically ranges from $75 to $150. If the thermistor sensor itself needs replacement, parts generally range from $20 to $80 depending on the specific model, plus labor. A full diagnostic service call including sensor replacement could range from $100 to $300 in total.

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