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Error code reference

LG Heat Pump Error Code E304

COND-OUT SUB 1 temperature sensor OPEN/SHORT error.

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What the E304 error code actually means

Your LG heat pump is showing an error because the temperature sensor near the condenser outlet is not sending a readable signal to the control board. This could be due to a loose or corroded wire connection, or the sensor itself may have failed. The system has paused normal operation to protect itself until the sensor issue is resolved.

Diagnostic procedure

The full E304 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check sensor connector; measure resistance across terminals.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E304

Ranked by how often they cause this code
  1. 1Loose or corroded sensor connector
  2. 2Failed temperature sensor (open circuit)
  3. 3Damaged or broken sensor wiring
  4. 4Shorted sensor or wiring
  5. 5Control board input circuit fault

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Questions people ask about E304

What does E304 mean on a LG heat_pump?
E304 indicates an OPEN or SHORT fault in the COND-OUT SUB 1 temperature sensor circuit. This sensor monitors temperatures at the condenser outlet sub-cooling section, and the control board has detected a resistance reading outside the acceptable range. The system flags this fault to prevent operation under inaccurate thermal conditions, which could damage the compressor or reduce efficiency.
Is it safe to keep running my LG heat pump with an E304 error?
It is not recommended to continue running the system while E304 is active. The control board relies on the COND-OUT SUB 1 sensor to regulate refrigerant flow and compressor operation, and running without valid sensor data can lead to compressor damage or system inefficiency. Address the fault before resuming normal operation.
How much does it cost to repair an E304 error on an LG heat pump?
Repair costs depend on the cause. Reseating a connector or repairing a damaged wire may cost relatively little in labor, typically in the range of $75 to $150 for a service call. A replacement temperature sensor generally adds $20 to $80 in parts. If the control board is at fault, parts and labor combined can range from $300 to $700 or more depending on the specific model and local labor rates.
Can I fix the E304 error myself on my LG heat pump?
Some causes of E304 are accessible to a knowledgeable DIYer, particularly checking and reseating the sensor connector or inspecting the wiring harness for visible damage. Measuring sensor resistance with a multimeter is also a straightforward diagnostic step. However, if the sensor or control board needs replacement, or if refrigerant system access is involved, a licensed HVAC technician should perform the work.
Will resetting my LG heat pump clear the E304 error?
A power reset may temporarily clear the error code, but if the underlying sensor, wiring, or connector fault is still present, E304 will return once the system restarts and the control board re-checks the sensor circuit. A reset is useful for confirming whether the fault is intermittent, but it is not a substitute for diagnosing and correcting the root cause.

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