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Error code reference

LG Heat Pump Error Code E309

Fixed capacity compressor 2 discharge sensor error OPEN/SHORT. Detected when outdoor temperature is over -10°C. Error level

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What the E309 error code actually means

Your LG heat pump has detected a problem with a temperature sensor on one of its compressors. This sensor monitors how hot the compressor is running, and the system has determined the sensor is either broken or has a wiring fault. The heat pump may shut down or reduce its performance to protect itself until the sensor issue is resolved.

Diagnostic procedure

The full E309 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E309

Ranked by how often they cause this code
  1. 1Failed discharge thermistor sensor
  2. 2Damaged or broken sensor wiring harness
  3. 3Corroded or loose connector pins
  4. 4Short circuit in the sensor circuit
  5. 5Faulty outdoor unit control board

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Questions people ask about E309

What does E309 mean on a LG heat_pump?
E309 indicates an OPEN or SHORT fault on the discharge temperature sensor for fixed capacity compressor 2 in the outdoor unit. The system detects this fault when the outdoor temperature is above -10°C and the sensor voltage falls outside the valid range: above 4.95V for an open circuit or below 0.5V for a short circuit. The error is designed to protect the compressor from running without reliable temperature monitoring.
Is it safe to keep running my heat pump with an E309 error?
It is not advisable to continue running the heat pump while E309 is active. The discharge sensor protects compressor 2 from overheating, and without a valid sensor signal, the control system cannot monitor compressor discharge temperatures. Continued operation could result in compressor damage, which is a significantly more expensive repair than fixing the sensor itself.
Will resetting the heat pump clear the E309 error?
A power reset may temporarily clear the error code from the display, but the fault will return as soon as the system resumes operation if the underlying sensor or wiring problem has not been fixed. Because the error is only detected when outdoor temperatures are above -10°C, a reset during cold conditions might delay the reappearance of the code. A proper repair of the sensor circuit is required for a permanent resolution.
Can I fix the E309 error myself?
Some steps, such as inspecting the wiring harness for visible damage and checking that sensor connectors are fully seated and free of corrosion, can be done by a knowledgeable DIYer. However, actually testing the thermistor resistance, accessing the outdoor control board, and replacing refrigerant-side components requires tools and expertise that typically call for a qualified HVAC technician. Working inside the outdoor unit also involves electrical hazards that should be approached with caution.
How much does it cost to repair an E309 error on an LG heat pump?
Repair costs depend on the root cause. Replacing a discharge thermistor sensor typically ranges from $75 to $250 including parts and labor. If the wiring harness needs repair or replacement, costs may rise to $150 to $400. A faulty outdoor control board is the most expensive scenario, often ranging from $400 to $900 or more depending on the unit model and labor rates in your area.

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