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Error code reference

LG Heat Pump Error Code E310

Fixed capacity compressor 3 discharge sensor error OPEN/SHORT. Detected when outdoor temperature is over -10°C. Error level

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What the E310 error code actually means

Your LG heat pump is detecting a problem with the temperature sensor located at the outlet of one of its compressors. This sensor reading is outside the normal range, meaning either the sensor itself, the wiring, or the connection to the control board has a fault. The system has shut down this compressor to prevent potential damage.

Diagnostic procedure

The full E310 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E310

Ranked by how often they cause this code
  1. 1Faulty discharge temperature sensor
  2. 2Damaged or broken sensor wiring
  3. 3Corroded or loose connector
  4. 4Shorted sensor or wiring
  5. 5Outdoor control board input failure

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Questions people ask about E310

What does E310 mean on a LG heat_pump?
E310 indicates an OPEN or SHORT fault detected on the discharge temperature sensor for fixed capacity compressor 3. The control board measures the sensor's output voltage and triggers this error when the reading goes above 4.95V (indicating a temperature below -30°C) or below 0.5V (indicating a temperature above 151°C). This fault detection is only active when the outdoor temperature is above -10°C. The system flags this error to protect the compressor from operating without valid discharge temperature data.
Is it safe to run my LG heat pump with an E310 error active?
It is not advisable to continue operating the system with an active E310 error. The discharge temperature sensor is a key safety input that protects the compressor from overheating. Without a valid sensor reading, the control board cannot detect a dangerously high discharge condition, which could result in compressor damage. Leave the system off until the fault is diagnosed and resolved.
Will resetting my LG heat pump clear the E310 error?
A power reset may temporarily clear the E310 error code and allow the unit to restart, but the error will return if the underlying fault in the sensor circuit is still present. Because this error relates to a hardware failure in the sensor, wiring, or board, a reset does not address the root cause. Repeated resets without repair can mask a developing problem and risk compressor damage.
Can I fix an E310 error myself?
Some basic checks are within reach for a knowledgeable DIYer, such as inspecting the sensor wiring for visible damage and verifying that the sensor connector is fully seated and free of corrosion. However, diagnosing an OPEN or SHORT condition accurately requires a multimeter to measure sensor resistance and circuit continuity. Replacing the discharge sensor or the outdoor control board involves working inside the outdoor unit and should be performed by a qualified technician familiar with refrigerant systems and high-voltage components.
How much does it cost to repair an E310 error on an LG heat pump?
Repair costs depend on the root cause. Replacing a discharge temperature sensor typically falls in the range of $100 to $300 including parts and labor. If the issue is a wiring repair or connector cleaning, costs may be lower, generally $75 to $200 for a service call and labor. If the outdoor control board requires replacement, costs can range from $400 to $900 or more depending on the unit model and parts availability.

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