mypros+
Error code reference

LG Heat Pump Error Code E342

SUMP TEMP FIXED 1 sensor error OPEN/SHORT

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E342 error code actually means

Your LG heat pump has detected a problem with one of its temperature sensors located in the sump area of the outdoor unit. The sensor is either not sending a signal at all or sending one that is completely out of the expected range, so the system cannot properly read that temperature. The heat pump has stopped normal operation to protect itself from running without accurate sensor data.

Diagnostic procedure

The full E342 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check sensor connector; measure resistance across terminals.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E342 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E342

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Failed thermistor (open circuit)
  3. 3Shorted thermistor or wiring
  4. 4Corroded or damaged connector terminals
  5. 5Damaged wiring harness

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E342

What does E342 mean on a LG heat_pump?
E342 indicates a SUMP TEMP FIXED 1 sensor error on an LG heat pump. The control board has detected that the sensor signal voltage is either above 4.95V (open circuit, reading below -30°C) or below 0.5V (short circuit, reading above 151°C). This fault is only triggered when the outdoor temperature is above -10°C, and it prevents the system from operating without reliable sump temperature data.
Is it safe to keep running my heat pump with an E342 error?
You should not continue running the heat pump while E342 is active. The sump temperature sensor provides critical data for protecting the compressor and managing refrigerant conditions. Operating without a valid sensor reading risks compressor damage, which is a much more costly repair than fixing the sensor itself.
Will resetting the heat pump clear the E342 error code?
A power reset may temporarily clear the error code from the display, but if the underlying sensor fault is still present, the E342 code will return once the unit restarts and the control board re-checks the sensor signal. A reset is useful for confirming whether the fault is intermittent, but it is not a fix. The connector and sensor resistance should be tested before concluding the problem is resolved.
Can I fix the E342 error myself?
Some steps are DIY-friendly, such as inspecting the sensor connector for a loose connection and reseating it firmly. Measuring resistance across the sensor terminals with a multimeter is also manageable for someone comfortable with basic electrical testing. However, if the thermistor or wiring harness needs replacement, working on the outdoor unit refrigerant system and control board wiring is typically best handled by a qualified technician.
How much does it cost to repair an E342 error on an LG heat pump?
If the fix is simply reseating a loose connector, there may be no parts cost, only a service call fee typically in the range of $75 to $150. If the thermistor sensor itself needs replacement, parts and labor combined generally run between $150 and $350 depending on your location and the technician's rates. A damaged wiring harness can push costs higher depending on the extent of the damage.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass