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Error code reference

LG Heat Pump Error Code E431

Outdoor unit compression rate 1 error

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What the E431 error code actually means

Your LG heat pump has detected that the compressor is working too hard for too long, which typically means refrigerant is either low or something is blocking its normal flow through the system. The system shut down to protect the compressor from serious damage. A qualified technician will need to check the refrigerant level and inspect several valves to find the root cause.

Diagnostic procedure

The full E431 procedure

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1
First diagnostic step
Check service valves; check PWM valve; check refrigerant charge; check EEV.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E431

Ranked by how often they cause this code
  1. 1Low refrigerant charge
  2. 2Closed or partially closed service valve
  3. 3Faulty EEV (Electronic Expansion Valve)
  4. 4Malfunctioning PWM valve
  5. 5Refrigerant circuit restriction or blockage

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Questions people ask about E431

What does E431 mean on a LG heat_pump?
E431 indicates that the outdoor unit compression ratio has exceeded 8.5 for more than 5 continuous minutes. The compression ratio is the relationship between high-side discharge pressure and low-side suction pressure. When this ratio stays too high, the system triggers the error to protect the compressor from damage. Common causes include low refrigerant, closed service valves, a faulty EEV, or a malfunctioning PWM valve.
Is it safe to keep running my heat pump with the E431 error?
No, continuing to operate the system with an active E431 error is not advisable. A compression ratio above 8.5 places extreme mechanical stress on the compressor, and prolonged operation under these conditions can result in compressor burnout, which is a significantly more costly repair. The system should remain off until the underlying cause is diagnosed and corrected.
Will resetting my LG heat pump clear the E431 error?
A manual reset may temporarily clear the E431 code and allow the unit to restart, but if the underlying problem is not corrected, the error will return once the compression ratio exceeds 8.5 again for more than 5 minutes. Resetting without diagnosing the cause risks further damage to the compressor. The error should be treated as a warning to investigate and repair the root cause rather than a fault to simply clear.
Can I fix the E431 error myself?
Some preliminary checks, such as confirming that the service valves on the outdoor unit are fully open, can be done without special tools. However, diagnosing and correcting refrigerant charge issues requires EPA Section 608 certification and proper manifold gauge equipment. EEV and PWM valve testing also requires technical knowledge and tools, so most of the diagnostic work is best handled by a qualified HVAC technician.
How much does it cost to repair the E431 error on an LG heat pump?
Repair costs vary widely depending on the root cause. A refrigerant recharge typically runs between $150 and $400 depending on refrigerant type and the amount needed. An EEV replacement can cost between $200 and $600 including labor, while a PWM valve repair or replacement may range from $150 to $500. If the compressor has already been damaged due to running under high compression ratio conditions, costs can reach $1,000 to $2,500 or more.

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