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Error code reference

LG Heat Pump Error Code E473

Outdoor unit compression rate 3 error.

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What the E473 error code actually means

Your LG heat pump has detected that the outdoor compressor is not building pressure the way it should, which means it cannot properly move heat in or out of your home. The system has shut itself down to prevent the compressor, one of the most expensive components, from being damaged. A qualified technician will need to inspect the refrigerant levels and compressor health to resolve this issue.

Diagnostic procedure

The full E473 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of E473

Ranked by how often they cause this code
  1. 1Low refrigerant charge
  2. 2Compressor mechanical failure
  3. 3Faulty pressure sensor
  4. 4Refrigerant circuit restriction
  5. 5Inadequate power supply to the outdoor unit

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Questions people ask about E473

What does E473 mean on a LG heat_pump?
E473 indicates an outdoor unit compression rate 3 error, meaning the control board has detected that the compressor is not achieving the expected pressure differential within the refrigerant circuit. This is classified as a zone 3 fault, indicating a sustained and significant deviation from normal compression performance. The system shuts down automatically to protect the compressor from operating under harmful conditions.
Is it safe to run my LG heat pump while E473 is active?
No, you should not attempt to force the unit to run while this error is active. The system has shut down specifically to prevent damage to the compressor, which is the most mechanically complex and costly component in the heat pump. Continuing to operate the unit under a compression rate fault can accelerate internal compressor wear or cause a complete compressor failure.
How much does it cost to repair an E473 error on an LG heat pump?
Repair costs vary widely depending on the root cause. A refrigerant recharge or sensor replacement might range from a few hundred dollars into the mid-hundreds, while a full compressor replacement can range from roughly $1,000 to $2,500 or more depending on unit size, parts availability, and labor rates in your area. Getting a diagnostic visit from a certified technician is the first step to obtaining an accurate repair estimate.
Can I fix the E473 error myself?
Most of the underlying causes of E473 require professional tools and certifications to address properly. Refrigerant handling, pressure testing, and compressor diagnosis all require EPA Section 608 certification and specialized equipment. A homeowner can check that the outdoor unit is not obstructed and that the electrical disconnect is fully seated, but beyond those basic checks, a licensed HVAC technician should be contacted.
Will resetting the heat pump clear the E473 error?
A power reset may temporarily clear the error code, but if the underlying problem remains, E473 will return once the unit resumes operation and the control board re-detects the compression rate fault. Resetting without diagnosis does not address the root cause and may mask a progressively worsening condition. A proper repair requires identifying and correcting the source of the compression rate deviation.

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