mypros+
Error code reference

LG Heat Pump Error Code E502

Low discharge pressure

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E502 error code actually means

Your LG heat pump is not broken. This code appears when it is very cold outside and the system automatically cycles the compressor on and off to protect itself while running in cooling mode. This is normal behavior designed to keep the unit operating safely in low temperature conditions.

Diagnostic procedure

The full E502 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Not an error; compressor ON/OFF control at low outdoor temperatures in cooling mode.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E502 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E502

Ranked by how often they cause this code
  1. 1Low outdoor ambient temperature during cooling mode
  2. 2Low refrigerant charge
  3. 3Restricted or dirty outdoor coil
  4. 4Outdoor fan motor not operating correctly
  5. 5Faulty high-pressure or discharge pressure sensor

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E502

What does E502 mean on a LG heat_pump?
E502 indicates that the heat pump has detected a high-side discharge pressure of 9 kg/cm² sustained for 10 minutes while operating in cooling mode. This is not a true fault code. It is a compressor ON/OFF control response activated at low outdoor temperatures to protect the refrigerant system and compressor during operation outside of ideal ambient conditions.
Is it safe to keep running my LG heat pump when E502 appears?
Yes, in most cases it is safe. E502 is a control response, not an emergency shutdown, and the unit manages its own compressor cycling to stay within safe operating limits. However, if the code appears repeatedly during normal outdoor temperatures, have the system inspected by a qualified technician to rule out refrigerant or airflow issues that could cause longer-term damage.
How much will it cost to repair an LG heat pump showing E502?
If E502 is caused by low outdoor temperatures in cooling mode, there is no repair cost at all since the unit is functioning as designed. If a refrigerant recharge is needed, costs typically range from $150 to $400 depending on refrigerant type and local labor rates. Outdoor fan motor replacement, if required, generally runs between $200 and $500 including parts and labor.
How do I fix E502 on my LG heat pump?
If the code appears during cold weather while the unit is in cooling mode, no repair is needed since this is normal protective behavior. If E502 appears at normal ambient temperatures, a technician should check the refrigerant charge, inspect the outdoor coil for blockages, and verify outdoor fan motor operation. Address any underlying refrigerant or airflow issues to resolve abnormal occurrences of this code.
Will resetting my LG heat pump clear the E502 code?
Resetting the unit may clear the code temporarily, but if the underlying condition persists, such as low outdoor temperature in cooling mode or a refrigerant issue, E502 will return. For cold-weather-related occurrences, the code will stop appearing on its own once ambient temperatures rise into the unit's normal cooling operating range.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass